Customer Service
3 weeks ago
Customer Service / Receptionist
Temporary Role: Immediate Start
4 on, 4 off Shift Pattern
12 hours: 7am-7pm
Location: Manchester City Centre
Rate: £11.44 per hour
Our prestigious build-to-rent company is seeking a Customer Service / Receptionist to support the team during a busy period. This building boasts a stunning collection of luxury apartments and prides itself on exceptional amenities and outstanding customer service.
Role Overview:
The successful candidate will work alongside the team to ensure that the reception area is manned at all times. We are searching for an individual who will take ownership of all assigned tasks with a can-do attitude and a people-first approach to the role.
Duties:
Provide outstanding customer service to residents and visitors
Manage and respond to general enquiries via phone, email, and other channels promptly and professionally
Conduct viewings with potential residents, providing them with up-to-date information relevant to their query
Promote and encourage a neighbourly and community atmosphere
Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally and escalate if appropriate
Experience:
We require previous reception or customer service experience in a front-facing role, with excellent written and verbal command of the English language. A passion for customer service and immediate availability for work is essential.
If you are seeking a new role and believe this opportunity is a perfect fit for you, please submit your CV.
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