Conduct Risk Specialist

3 weeks ago


United Kingdom MERJE Full time

Contract Opportunity: Conduct Risk & Customer Outcomes Specialist – Home & Motor Claims

Remote | 3-Month Contract | £500-£700 per day (Outside IR35)

Are you an experienced risk and compliance professional with expertise in home and motor insurance claims? We’re looking for a Conduct Risk & Customer Outcomes Specialist to join our client a leading Insurance firm on a 3-month contract.

Role Overview:

You will be responsible for evaluating conduct risk, customer outcomes, and gap analysis within the home and motor claims processes. Your insights will help ensure regulatory compliance and enhance the customer experience.

Key Responsibilities:

✔ Conduct risk assessments and identify potential compliance gaps

✔ Analyse customer outcomes to ensure fair treatment and regulatory alignment

✔ Perform gap analysis within claims handling processes

✔ Work closely with stakeholders to implement process improvements

Key Requirements:

✅ Strong experience in conduct risk, compliance, and customer outcomes

✅ Background in home and motor insurance claims

✅ Expertise in gap analysis and process improvement

✅ Knowledge of FCA regulations and best practices

✅ Ability to work independently in a remote environment

This is an excellent opportunity to apply your expertise in a dynamic insurance setting with a highly competitive day rate .

Interested? Apply now or get in touch for more details.



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