Communication and Engagement Intern

4 weeks ago

London, United Kingdom Tata Consultancy Services Full time

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.

Role: Communication and Engagement Intern

Job Type: Permanent

Location: London

Ready to utilise your skills in communication and creativity?

We have an exciting role for you as a Communication and Engagement Intern

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

  • Shape the future of TCS.
  • Be part of an exciting team who challenge themselves every day.
  • Grow your career, while being exposed to new technologies.

The Role

As a Communication and Engagement Intern you will assist the communication lead in managing large transfers of employees from various business sectors across multiple locations spread across UK & Ireland. In this role you will assist in building TCS Communication and Engagement plans and work in collaboration with the customers to draw up joint communication and engagement plans. You will assist in large HR Transformation projects such as Change Management Exercises and assist with the integration of all employees into the organization. In this role you will work with TCS UK HR People Transition and Change Management Consulting team with transfer activities. Please note this role will require some working outside recognised office hours and also involves travel and overnight stays within UK and Ireland.

Key responsibilities:

Creating Communication Plans

  • Assisting the comms lead in outsourcing programs from a Communications standpoint by devising and implementing the communications strategy.
  • Assist the comms lead in devising and agreeing the overall communication plan for the project in collaboration with customers.
  • Defining and refining both written and verbal communications with the Senior Project Team within TCS and customers, identifying actions required, supporting, or performing delivery, completing comms governance.
  • Set up and manage a joint governance process with customer/TCS and all incumbent organisations comms-wise.
  • Supporting the delivery of communication where appropriate to all relevant stakeholders across all TCS and client organisations.
  • Delivering Communications training if required to members of the project.
  • Liaise with customer communication teams to publish transition related communication

Creating Engagement Plans

  • Work with customers to co-create impactful TCS engagement plans.
  • Run transition specific engagement plans/events both remote and onsite in line with the transition timelines.
  • Own customer interactions and reviews of joint plans.
  • Writing responses for bids.
  • Co-owning the HR Request for Proposal process.
  • Working with the business and other HR sub-functions to generate responses.

Your Profile

Essential skills/knowledge/experience:

  • Creative mind able to produce communication collaterals.
  • Good communication skills.
  • Comprehensive planning and implementation skills.
  • Patience and understanding.
  • An individual who sees things through despite challenges.
  • Confidence to work with customers.
  • Problem solving skills.
  • Approachable.
  • Hard-working.
  • Self-motivating.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.

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