Solution Design Manager
4 weeks ago
As a Global Solutions Design Manager, you lead the solution design process to ensure our RPO solutions are appropriately aligned with the complex needs of clients and prospects.
This role will partner with our sales and bid management teams and serve as a resident expert on our integrated product offerings to ensure clients realise maximum value.
This role is critical in accelerating our “accelerating digital talent acquisition” strategy for RPO solutions, infusing innovation including KF proprietary and select third party technologies.
Key Responsibilities:
- Design effective and innovative RPO solutions for our prospective (and at times current) client base, ensuring our solutions are tailored to individual client needs while also optimising the configuration of people, process and technology to drive success.
- Maintain an expert knowledge of our Digital and other solution offerings, and commercial models.
- Work closely with the commercial teams on pricing and commercial construct of opportunities.
- Advise during bid/no-bid reviews, working closely with stakeholders through opportunity assessment.
- Support as required in the preparation and content of ‘on point’ RFI / RFP / Presentation material to ensure KF RPO is positioned as a market leader.
- Partner with internal and external stakeholders to incorporate existing and new technologies, including digital products & KF offerings, into our RPO solutions.
- Work closely with external technology and channel partners to design fit-for-purpose solutions for clients.
- Participate in the evaluation of new technology partners and options that will provide KF RPO the opportunity to further innovate our RPO offerings in the marketplace with differentiated and operationally effective RPO solutions.
- Support in ensuring our sales & leadership team have the most up to date information and content for use in sales/BD/resign conversations.
- Direct interaction with clients and prospects to identify and/or validate business needs and determine how best our product offerings will satisfy such needs.
- Engage across the end-to-end sales process including client meetings, planning and preparing proposals and product demonstrations as required.
- Contribute to the matrixed global SA team in areas such as integrated Value Proposition development, expertise leadership and case study development.
Requirements:
- Proven SME experience in end-to-end RPO environments
- Experience leading technology solutions in the RPO / Talent Acquisition industry
- Experience in business development/sales, consulting or as a practitioner with the Human Capital/ HR space.
- Ability to work in an ambiguous environment.
- Learning agility.
- Ability to build relationships with key stakeholders at all levels of the organisation, from early career to senior leadership.
- Self-directed with strong organisational savvy.
- Excellent interpersonal, written and verbal communication skills.
- Highly collaborative working style.
- Solid project management skills, with excellent attention to detail
- Critical–thinker, problem-solver who focuses on continuous improvement.
- Ability to stay calm under pressure; flexible & adaptable.
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