IT Infrastructure Analyst

About the role:

Our colleagues in IT Infrastructure provide an efficient and dependable support service to all of our business areas. A crucial part of our support services, this team use their creative knowledge to support, identify and develop systems and processes across all of our business areas.

We’re looking for an IS Infrastructure Analyst to join us and assist our team with day-to-day operation for the security, resilience, backup, and monitoring of our infrastructure services. You'll be working on the design, delivery, and operational requirements of technological change across our services and with the team, you'll contribute towards the smooth introduction and integration of new and innovative technologies. You'll also support your colleagues with the resolution of major incidents and any escalated issues affecting infrastructure hosted services.

Working either on your own initiative or with the team, you'll use your creative knowledge to support with identifying and developing systems and processes across all business areas. You'll attend sites across our business areas to carry out essential maintenance or installation and will be instrumental in supporting the move towards a more flexible and cost-efficient future using cloud providers.

For a full list of responsibilities you can refer to the full job description, which is available as a download at the top of this page.

INDHP

About You

We are looking for a technically savvy and resourceful individual to join our team. If you like the sound of troubleshooting technical issues, finding and building solutions then this is could be the role for you What we’d like to see from you is:

The ability to work efficiently and effectively using your own initiative and as part of a close-knit team to address and resolve IT problems
Excellent verbal and written communication skills to be able to effectively communicate with both technical and non-technical colleagues
The ability to work quickly and accurately under pressure in a fast-paced environment
A naturally organised approach to your work to manage multiple tasks with a keen eye for detail.
Experience with project management in a similar working environment.
We'd be especially keen to hear from applicants who have knowledge of the following:

LAN and WAN configuration and diagnostics, including network services such as DNS, DHCP, NTP as well as Wi-Fi configuration and diagnostics.
Virtual server architecture, ideally with VMware and virtual desktop architecture, ideally with Citrix XenDesktop.
SAN architecture, ideally with NetApp and Cloud platform, Azure and AWS.Applying and reviewing firewall edge security policies.
Microsoft Operating Systems and applications, VoIP and SIP solutions and other backup technologies.

This role will involve travelling to our various offices and branches across our business area, therefore candidates will need to hold a full driving licence to be considered for this role.

Benefits:

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

30 days annual leave (including bank holidays) (pro-rata)
Pension scheme (with up to 12% employer contributions)
Generous colleague discount rates across our family of businesses
Annual discretionary colleague bonuses to reward you for your hard work

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on , or alternatively you can email .

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.%{{advertiserId}}% %%{{category}}%%

---