IT Application Support Manager
1 day ago
About the role:
We are seeking an experienced Application Support Manager to join our growing IT team and take charge of managing our portfolio of applications. In this critical role, you will be responsible for the full lifecycle of applications, from introduction and maintenance to decommissioning, ensuring they meet business needs at every stage. You will also lead the way in maintaining continuous operational service, monitoring performance, and ensuring applications are available and reliable to meet agreed service levels.
A key focus of this role is developing and maintaining a maintenance roadmap for all applications, including planning upgrades, patching, and regular housekeeping activities. You will ensure these maintenance activities are implemented promptly to prevent disruptions and sustain application health. Working closely with suppliers, you will manage technical relationships and negotiate service agreements to ensure consistent and high-quality support.
In addition, you will lead and mentor a team of application analysts, fostering a collaborative environment and driving high standards of performance. You will also provide expert consultation to project teams, offering technical advice and impact assessments for changes in the applications domain.
This is a fantastic opportunity for a skilled IT professional to make a meaningful impact, ensuring the resilience and performance of applications that are critical to our success.
For a full list of responsibilities you can refer to the full job description, which is available as a download at the top of this page.
INDHP
About You
To be considered for this role, you'll need to show us:
Degree or equivalent qualification or equivalent experience in Information Technology, Computer Science or a related field.
Proven experience as an Applications Manager, or experience in a similar role managing application portfolios.
Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices.
Experience managing application support in a complex multi-vendor environment.
Familiarity with project management principles and practices would be desirable.
Knowledge of application lifecycle management and maintenance practices.
You’ll bring proven experience in leading and managing teams, including both internal colleagues and external partners, fostering collaboration and driving high performance. Your excellent vendor management skills will enable you to negotiate and oversee technical service agreements effectively, ensuring high-quality service delivery.
With strong analytical and problem-solving abilities, you’ll focus on identifying opportunities for continuous improvement and implementing solutions that enhance performance and resilience. Your exceptional communication and interpersonal skills will allow you to build strong relationships with stakeholders at all levels, ensuring effective collaboration across the organisation.
Benefits:
In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
34 days annual leave (including bank holidays) (pro-rata)
Pension scheme (with up to 12% employer contributions)
Generous colleague discount rates across our family of businesses
Annual discretionary colleague bonuses to reward you for your hard work
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.
We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more Find out more about us, our purpose and wonderful colleagues here.
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on , or alternatively you can email .
We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.%{{advertiserId}}% %%{{category}}%%
-
IT Application Support Manager
2 days ago
Lincoln, United Kingdom LincolnshireCoop Full timeAbout the role:We are seeking an experienced Application Support Manager to join our growing IT team and take charge of managing our portfolio of applications. In this critical role, you will be responsible for the full lifecycle of applications, from introduction and maintenance to decommissioning, ensuring they meet business needs at every stage. You will...
-
IT Application Analyst
1 day ago
Lincoln, Lincolnshire, United Kingdom LincolnshireCoop Full timeAbout the role: We’re expanding our IT team and looking for an enthusiastic Application Analyst to join us! In this role, you’ll take ownership of a subset of applications within the Society’s portfolio, managing them through their entire lifecycle. Working closely with the Applications Manager, you’ll ensure application performance, reliability,...
-
lincoln, United Kingdom LincolnshireCoop Full timeAbout the role:We are seeking an experienced Application Support Manager to join our growing IT team and take charge of managing our portfolio of applications. In this critical role, you will be responsible for the full lifecycle of applications, from introduction and maintenance to decommissioning, ensuring they meet business needs at every stage. You will...
-
Support Analyst
4 months ago
Lincoln, United Kingdom DBCharles Recruitment Full timeDB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Support Analyst to join the growing business based in Lincoln.The business are currently in an excellent position with a number of high performing teams and they hope to attract a candidate excited by the prospect of working...
-
Lincoln, Lincolnshire, United Kingdom Mainstay IT Full timeWe currently seeking a an experienced Industrial & Commercial Refrigeration Service Engineer to cover Various customer locations throughout the North of England (East Midlands & LIncolnshire) Job Purpose: Key Responsibilities: To proactively deliver the engineering tasks received, including maintenance and service visits to food factorys, RDC,...
-
Lincoln, Lincolnshire, United Kingdom Mainstay IT Full timeWe currently seeking a an experienced Industrial & Commercial Refrigeration Service Engineer to cover Various customer locations throughout the North of England (East Midlands & LIncolnshire) Job Purpose: Key Responsibilities: To proactively deliver the engineering tasks received, including maintenance and service visits to food factorys, RDC, warehouses...
-
Industrial Refrigeration Engineer
2 weeks ago
Lincoln, Lincolnshire, United Kingdom Mainstay IT Full timeWe currently seeking a an experienced Industrial & Commercial Refrigeration Service Engineer (North) to cover Various customer locations throughout the North of England (East Midlands & LIncolnshire) Job Purpose: Key Responsibilities: To proactively deliver the engineering tasks received, including maintenance and service visits to food factorys, RDC,...
-
IT Application Analyst
2 days ago
Lincoln, United Kingdom LincolnshireCoop Full timeAbout the role:We’re expanding our IT team and looking for an enthusiastic Application Analyst to join us! In this role, you’ll take ownership of a subset of applications within the Society’s portfolio, managing them through their entire lifecycle. Working closely with the Applications Manager, you’ll ensure application performance, reliability, and...
-
Lincoln, Lincolnshire, United Kingdom DBCharles Recruitment Full timeDB Charles Recruitment is collaborating with a reputable client to source a permanent Application Support Analyst. This exciting opportunity is based in Lincoln, offering a hybrid working arrangement that combines flexibility with the benefits of office collaboration.The successful candidate will be responsible for delivering exceptional customer support...
-
Applications Engineer
1 month ago
Lincoln, United Kingdom CV-Library Full timeThe successful Applications Engineer will be largely customer facing, supporting with enquiries, meeting regularly with our customer / client base to refine project and product specifications, prior to the order intake and release to the engineering group. Engaging with the Engineering Design teams, providing additional design support in line with project...
-
Uk - General Manager
4 days ago
Lincoln, United Kingdom This Is An It Support Group Full timeWe are expanding our portfolio of hotels and, as a result, growing our teams. As part of this growth, we anticipate several exciting new opportunities within the leaf HOSPITALITY group.As we enhance our operations and services, we are looking for talented individuals who share our passion and commitment to delivering outstanding service and results.Are you...
-
Application Specialist
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Serco Plc Full timeMicrosoft M365 Application EngineerJoin Serco Plc in a hybrid role in Lincolnshire, Lincoln, LN2 1BD, offering full-time, permanent employment.As a key team member of the ICT Service Delivery Team, you will be responsible for managing services at agreed levels to business users and customers. Your primary focus will be on providing 3rd line support for all...
-
Account Manager
2 months ago
Lincoln, United Kingdom Air IT Full timeReady to embark on a career journey with a market leading MSP? Look no further! Air IT is on the hunt for an Account Manager to champion client success covering the Lincolnshire and North East region. Why Air IT? With a rich legacy dating back to 2005, Air IT has evolved into a dominant force, uniting ten leading companies under one roof. Our accolades...
-
Support Worker
6 months ago
Lincoln, United Kingdom ivolve Care and Support Full time**Vacancy Location**: Lincoln, Lincolnshire, LN9 9NG **Shifts**: 40 hours per week. Working on a rota between Monday - Sunday **Pay Rate**: £11.44 - £11.70 per hour (Dependent on qualifications) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being passionate, kind,...
-
Support Worker
5 months ago
Lincoln, United Kingdom ivolve Care and Support Full time**Vacancy Location**: Lincoln, Lincolnshire, LN9 9NG **Shifts**: 40 hours per week. Working on a rota between Monday - Sunday **Pay Rate**: £11.44 - £11.70 per hour (Dependent on qualifications) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being passionate, kind,...
-
Support Worker
6 months ago
Lincoln, United Kingdom ivolve Care and Support Full time**Vacancy Location**: North Hykenham, Lincolnshire, LN9 9NG **Shifts**: Full time - 40 hours per week, Monday to Sunday on a rota basis **Pay Rate**: £10.42 - £10.80 per hour (dependant on qualifications) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being...
-
lincoln, United Kingdom LincolnshireCoop Full timeAbout the role:We’re expanding our IT team and looking for an enthusiastic Application Analyst to join us! In this role, you’ll take ownership of a subset of applications within the Society’s portfolio, managing them through their entire lifecycle. Working closely with the Applications Manager, you’ll ensure application performance, reliability, and...
-
Technical Applications Specialist
1 month ago
Lincoln, Lincolnshire, United Kingdom ACS Business Performance Ltd Full timeThe successful Applications Engineer will be largely customer-facing, supporting with enquiries, meeting regularly with our customer/client base to refine project and product specifications, prior to the order intake and release to the engineering group.Key Responsibilities:Engaging with the Engineering Design teams, providing additional design support in...
-
Demand Planner Manager
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Rullion Limited Full time €24 - €3268 PAYE / £31.96 Umbrella per hour 6 month Ongoing Contract Continuously reviews and plans requirements for purchasing materials. In logistic administration, monitors contractual obligations for compliance to support superior. Participate in the evaluation of vendor performance. Coordinate and control the materials planning function. Ensure that...
-
Bank Support Worker
6 months ago
Lincoln, United Kingdom ivolve Care and Support Full time**Vacancy Location**: North Hykenham, Lincolnshire, LN9 9NG **Shifts**: Bank Contract **Pay Rate**: £10.42 - £10.80 per hour (dependant on qualifications) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being passionate, kind, and resilient is. These are our values...
