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Telesales Parts Advisor

3 months ago

Reading, United Kingdom ACS Automotive Recruitment Consultancy Full time

Telesales Parts Advisor

£27k basic with £32k OTE

Reading

Permanent/Full Time

Working Hours: Monday to Friday (8am - 5.30pm or 7am - 5pm) / 1 in 4 Saturdays (8.30am - 12.30pm)

Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme

Our client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today

Duties & Responsibilities of a Telesales Parts Advisor:

  • Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
  • Dealing with all incoming enquiries from retail customers.
  • Helping and assisting in all aspects of the warehouse.
  • Selling parts to retail and wholesales customers.
  • Delivering exceptional customer service to external and internal customers.
  • Assisting in stock checks.
  • Maintaining a strong working relationship with the manufacturer.
  • Discussing relevant promotions and offers to customers.
  • Receiving, recording and allocating parts and consumables from suppliers.

Your Background & Skill:

  • Proven experience as a Parts Advisor within the motor trade (2 years minimum).
  • Experience of using Kerridge ADP Drive would be advantageous.
  • Excellent telephone manner/communication skills.
  • Ability to work towards deadlines.
  • Committed to delivering excellent customer service.
  • Confident and professional.

For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.