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Telesales Parts Advisor

2 months ago

Reading, United Kingdom ACS Automotive Recruitment Consultancy Full time

Telesales Parts Advisor
£27k basic with £32k OTE
Reading
Permanent/Full Time
Working Hours: Monday to Friday (8am – 5.30pm or 7am – 5pm) / 1 in 4 Saturdays (8.30am – 12.30pm)
Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme
Our client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today
Duties & Responsibilities of a Telesales Parts Advisor:
* Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
* Dealing with all incoming enquiries from retail customers.
* Helping and assisting in all aspects of the warehouse.
* Selling parts to retail and wholesales customers.
* Delivering exceptional customer service to external and internal customers.
* Assisting in stock checks.
* Maintaining a strong working relationship with the manufacturer.
* Discussing relevant promotions and offers to customers.
* Receiving, recording and allocating parts and consumables from suppliers.
Your Background & Skill:
* Proven experience as a Parts Advisor within the motor trade (2 years minimum).
* Experience of using Kerridge ADP Drive would be advantageous.
* Excellent telephone manner/communication skills.
* Ability to work towards deadlines.
* Committed to delivering excellent customer service.
* Confident and professional.
For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy