Technical Knowledge and Learning Specialist, Senior

1 month ago

Bourne End Buckinghamshire, United Kingdom Zebra Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Remote Work: Yes

Overview:

At Zebra, we extend the edge of possibility by shaping the future of work on the front line-reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence-delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible-for our people, our customers, and the world.

The primary purpose of the Knowledge and Learning Specialist Senior is to create and develop engaging learning programs in a variety of modalities. This position is responsible for the knowledge transfer for topics which will vary across business unit portfolios to support new offerings and certification programs, requiring a balance of creativity and technical skills. The incumbent will undertake the entire training cycle, including all planning activities, establishing course objectives, identification of audience, determining delivery methods, working with Subject Matter Experts throughout process, development of course content and course evaluation.

Responsibilities:

  • Acts as subject matter expert and owner of learning strategy for Workcloud Scheduler/ Workcloud Time and Attendance/ Workcloud Task Management solution
  • Responsible for end-to-end solution technical program facilitation to target audience groups
  • Responsible for end to end solution technical enablement and technical program facilitation to target audience groups (internal and external)
  • Designs, develops, and maintains course curriculum for technical certifications across various business disciplines
  • Develops working relationships and engages with Program Managers, Marketing Leads, Subject Matter Experts, and other knowledge center teaching team members to design and maintain top quality courses
  • Works with internal templates and develops strong knowledge of industry standards and innovation of various methods for quality learning
  • Adapts, designs, and develops all instructional materials including user guides, tutorials, storyboards, scripts, course content (including simulations, role play activities, gamification, etc.) pre and posttests, and student and facilitator directions for blended learning solutions to be offered in the Learning Management System (LMS)
  • Works with various modalities such as instructor led (ILT,) on-line (OLT,) blended learning, and video
  • Takes lead from the Manager to prioritize and process all activity
  • Follows existing defined processes and procedures that are present within the internal organization
  • Stays abreast of organizational strategy, performance, and challenges

Qualifications:

  • Bachelor's degree preferred in training, adult learning or a related field or related experience
  • 8 years of relevant work experience with preference toward experience as an instructional designer and development competency for global delivery
  • Experience in technical enamblement program (Zebra Workcloud Scheduling and Timekeeping knowledge)
  • Ability to design, develop and manage projects from inception to completion
  • Strong SME engagement and collaboration tools
  • Proficient in MS applications i.e. Excel, Outlook, Power-Point
  • Strong written and verbal communication in English
  • Excellent interpersonal and reporting skills are required
  • Ability to work in a fast paced and challenging work environment is essential
  • Outstanding time management, organizational, and analytical skills are required

Advantages:

  • Professional instructional design (ID) and development competency for global delivery
  • Proficient level of German language

Benefits

  • 4 volunteer days paid off
  • Employee Assistance Program
  • Private Medical Insurance
  • Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
  • Employee referral bonus for bringing New Talent to Zebra
  • Life & Pension insurance contribution
  • Annual bonuses

#LI-XH1

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. You can always verify the validity of a job posting or recruiter interaction by contacting us at HRServiceCenter@zebra.com If you are a victim of identity theft contact your local police department.

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