Inflammatory Bowel Disease Support Coordinator

2 weeks ago


Shrewsbury Shropshire, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time

INTERNAL VACANCY

The IBD Specialist Nurse Team are looking for a fixed term/Secondment Band 3 post to cover maternity leave. This post is 37.5 hrs per week. Part time or job share may be considered.

To carry out administrative tasks on behalf of the specialist nurses such as; ensuring patient notes are sourced and tracked in a timely manner, ensuring supplies of specialist stationary are available, answer the telephone and deal with enquires, take accurate messages and direct them to the correct member of the team, deal with internal and external post, deal with emails and ensure appropriate and timely distribution, and enter information onto PAS in regards to booking of IBD and infusion clinics. There is also responsibility for managing a waiting list for these clinics. Uploading information to portal is also part of the role and takes minutes for MDT along with arranging preparation for MDT.

The role will be primarily based at The Royal Shrewsbury Hospital although some cross site work may be required occasionally and is primarily Monday to Friday 8-4 but this can be flexible in response to service demand and personal requirements.

Informal visits or discussion very welcome.

Co-ordinate and arrange IBD clinics, infusion service appointments and patient clinic appointments according to service demands / provision.
Record clinical telephone interactions on the PAS system
To co-ordinate and liaise with pharmacy and IBD team regarding homecare prescriptions and Blu Teq.
To take a responsible administrative role in tracking prescriptions to ensure patients receive drugs in a timely manner.
Supporting the operational manager to manage the application process for high cost drugs
To co-ordinate and provide administration support for the IBD Multidisciplinary Team (MDT) meetings including minute taking.
To liaise with the surgical co-ordinators after MDT meetings to ensure patients receive timely appointments with the relevant clinicians.
The post holder will be responsible for maintaining patient records and accurate databases associated with all patients with IBD
To assist in the preparation and planning of patient information leaflets, clinical literature, teaching materials and other literature,
Undertake audio typing of digital transcription if required.
To actively participate in team meetings as appropriate.
To undertake necessary filing / photocopying and other administrative duties.

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

Our friendly IBD team work closely with the Infusion team and Endoscopy Units on both sites to ensure a smooth patient journey, this busy role enables the post holder to make a difference to patient care and be part of the wider Gastroenterology and Endoscopy teams.

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