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Claims Adjuster

4 months ago


Leeds, United Kingdom QBE Insurance Full time

Time Type: Full time


To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy



Claims Adjuster - London Markets - International Casualty


QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd's and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as our most precious asset. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects.



The European Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations and reflecting the diversity and strength of the regions. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise.


We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs.


We are currently recruiting a Claims Adjuster who will be responsible for handling a variety of London Market Claims which may include; Professional Indemnity, Construction, International Property, International Casualty and Marine & Energy



Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly. Managing ad-hoc claims reports for stakeholders as required
Team player, ready to be part of a market-leading claims team
Supporting projects which may be Operational Excellence, Analytics or Automation related
Experience within Commercial Claims handling or Fee Earner desirable
Experience handling PI/casualty claims
Able to demonstrate a reasonable level of IT competency including Excel
That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.


At QBE, we view our people as our most precious asset. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.


5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada



Employer of the Year 2022 Winner - Insurance Insider



British Claims Awards 2022 Winner - InsurTech Award



Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year



Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response



Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year


We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent



Inclusion of Diversity


We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.


We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.



We employ more than 11,000 people, with a local presence in 27 countries.


We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage.


We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer.


As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. To find out more about why you should work for QBE, visit our careers website.



If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.


Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.