Patient Support Programme Associate

4 weeks ago


Reading Berkshire, United Kingdom IQVIA Full time

Job Description

IQVIA are seeking a motivated and detail-oriented individual to join our team as a Patient Support Programme Associate . The successful candidate will be responsible for fostering productive and collaborative working relationships with key contacts across the business.

Key Responsibilities:

  • Manage the programme NHS shared mailbox, receiving and logging programme referrals into the IQVIA system, and allocating referrals to the appropriate Nurse based on programme requirements.
  • Schedule patient visits based on the Nurse's diary and ensure the correct management of data in accordance with data protection laws.
  • Check the accuracy of Adverse Events records and serve as the first point of contact for all project-related queries, addressing issues or directing queries to the appropriate contact.
  • Manage the assignment of NHS mail addresses, support meetings at the request of APD/PM/FM and run data quality reports as directed by the Project Manager.
  • Support the Sharepoint Champion in maintaining the Project Sharepoint Site and assist the Project Manager with document formatting.
  • Upload Project site set-up documents for Docusign as required.
  • Perform other duties as assigned.

You need:

  • Bachelor's degree or equivalent experience
  • Strong organizational and time management skills
  • Excellent communication skills, both written and verbal
  • Ability to work independently and in a team environment
  • Proficient in Microsoft Office Suite
  • Experience in project coordination and data management is preferred

Our benefits include:

  • Excellent salary and bonus
  • Access to learning and career path development tools
  • Private healthcare (BUPA), dental and wellbeing schemes for you AND your family
  • Flexible benefits including Competitive pension scheme, Life Assurance, Group Income Protection, Personal Accident Insurance and more
  • Online wellbeing support available 24 hours a day, 7 days a week, 365 days a year
  • Other benefits at corporate rates such as: gym memberships, access to 100s of restaurant/store discounts

Don’t miss out on this fantastic opportunity and apply today

If you are a highly motivated individual with a strong attention to detail and a passion for fostering productive working relationships, we encourage you to apply for this exciting opportunity.

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