Current jobs related to Customer Team Leader - Shetland Islands Scotland - Co-op

  • Customer Team Leader

    3 days ago

    Shetland Islands, United Kingdom RECRUITMENTiQ Full time

    We are seeking a highly motivated and experienced Customer Team Leader to join our team at a well-known high street retailer.About the Role:As a Customer Team Leader, you will be responsible for leading a team of customer-facing staff, providing exceptional customer service, and driving sales growth.Key Responsibilities:Lead and motivate a team of...

  • Customer Team Leader

    3 days ago

    Shetland Islands, United Kingdom RECRUITMENTiQ Full time

    We are seeking a highly motivated and experienced Customer Team Leader to join our team at a well-known high street retailer.About the Role:As a Customer Team Leader, you will be responsible for leading a team of customer-facing staff, providing exceptional customer service, and driving sales growth.Key Responsibilities:Lead and motivate a team of...

  • Customer Team Leader

    1 week ago

    Shetland Islands, United Kingdom RECRUITMENTiQ Full time

    About the Role:We are seeking a highly motivated and experienced Customer Team Leader to join our team at RECRUITMENTiQ. As a key member of our team, you will be responsible for leading and managing a team of customer-facing staff to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and manage a team of customer-facing...

  • Customer Team Leader

    1 week ago

    Shetland Islands, United Kingdom RECRUITMENTiQ Full time

    About the Role:We are seeking a highly motivated and experienced Customer Team Leader to join our team at RECRUITMENTiQ. As a key member of our team, you will be responsible for leading and managing a team of customer-facing staff to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and manage a team of customer-facing...

  • Customer Team Leader

    3 days ago

    shetland islands, United Kingdom RECRUITMENTiQ Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Team Leader to join our team at RECRUITMENTiQ. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members and providing exceptional customer service to our customers.Key ResponsibilitiesLead and motivate a team of Customer Team Members to deliver...

  • Customer Team Leader

    2 days ago

    shetland islands, United Kingdom RECRUITMENTiQ Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Team Leader to join our team at RECRUITMENTiQ. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members and providing exceptional customer service to our customers.Key ResponsibilitiesLead and motivate a team of Customer Team Members to deliver...

  • Customer Team Leader

    4 days ago

    Shetland, Shetland Islands, United Kingdom RECRUITMENTiQ Full time

    RECRUITMENTiQ is working in partnership with a well known high street retailer who are looking for Customer Team Leaders to join the team.When you join, youll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% company contribution, access to virtual healthcare services for you...

  • Customer Team Leader

    2 weeks ago

    Shetland Islands, United Kingdom Co-op Full time

    Closing date: 10-10-2024 Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: GBP13.32 per hour (equivalent to GBP27,012 per annum) Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends,...

  • Customer Team Leader

    3 days ago

    Shetland, United Kingdom RECRUITMENTiQ Careers Full time

    We are seeking a Customer Team Leader to join our team at RECRUITMENTiQ Careers. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members, providing coaching and supervision, and deputising for the Store Manager. You will also be responsible for delivering great customer service and performing a wide range of tasks...

  • Customer Team Leader

    3 days ago

    Shetland, United Kingdom RECRUITMENTiQ Careers Full time

    We are seeking a Customer Team Leader to join our team at RECRUITMENTiQ Careers. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members, providing coaching and supervision, and deputising for the Store Manager. You will also be responsible for delivering great customer service and performing a wide range of tasks...

  • Customer Team Leader

    2 weeks ago

    Shetland Islands, United Kingdom Co-op Full time

    Closing date: 23-10-2024 Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour (equivalent to £27,012 per annum) Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and...

  • Customer Team Leader

    2 weeks ago

    Shetland Islands, United Kingdom Co-op Full time

    Closing date: 03-10-2024Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour Contract: 16-25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    2 weeks ago

    Shetland Islands, United Kingdom Co-op Full time

    Closing date: 10-10-2024 Customer Team Member Location: Hillside, Brae, ZE2 9QG Pay: GBP12.00 per hour Contract: 16-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. This role will...

  • Store Operations Team Lead

    2 weeks ago

    Shetland Islands, United Kingdom Co-op Full time

    Closing date: 23-10-2024 Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour (equivalent to £27,012 per annum) Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and...

  • Customer Team Leader

    1 week ago

    Shetland, United Kingdom Co-op Full time

    Closing date: 23-10-2024 Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour (equivalent to £27,012 per annum) Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and...

  • Customer Team Leader

    1 week ago

    Shetland, United Kingdom Co-op Full time

    Closing date: 03-10-2024Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour Contract: 16-25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview....

  • Customer Team Leader

    2 weeks ago

    Shetland, United Kingdom Co-op Full time

    Closing date: 03-10-2024Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour Contract: 16-25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview....

  • Customer Team Leader

    4 days ago

    Shetland, United Kingdom Co-op Full time

    Closing date: 23-10-2024 Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour (equivalent to £27,012 per annum) Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and...

  • Export & Customer Services Team Leader

    4 months ago

    Scotland, United Kingdom Orion Full time

    **Job description**: Export & Customer Services Team Leader Competitive salary and extensive benefits package Permanent role - Hybrid role Location - Perth, Scotland Our client, a successful Global Engineering Manufacturing business are seeking to appoint an experienced Export & Customer Service Team Leader to oversee a team of Customer Service/Export...

  • Customer Team Member

    2 weeks ago

    Shetland Islands, United Kingdom Co-op Full time

    Closing date: 23-10-2024 Customer Team Member Location: Hillside, Brae, ZE2 9QG Pay: £12.00 per hour Contract: 16-24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:30am), afternoons and weekends, to be discussed at interview. Role will also include working in our in-store bakery ...

Customer Team Leader

3 months ago

Shetland Islands Scotland, United Kingdom Co-op Full time

Closing date: 26-06-2024 Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour Contract: 16-25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview. This role will include work on our Post Office Counters
Full, paid training provided You can now apply for this role using your mobile device (no CV needed)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do

  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • YuLife – an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.