Senior Client Servicing Administrator

3 weeks ago


Guildford Surrey, United Kingdom AJ Chambers ® Full time

We are currently representing an International Law Firm who are actively seeking a Client Services Administrator for their Guildford office.
You will be joining the Private Wealth Disputes team in a highly reputable firm. You will ideally have some admin/customer service experience.

Customer Service:
Able to develop solutions to ensure an exceptional service is provided at all times.
Consistently and appropriately update service users on progress and status of tasks where appropriate
Work with service users to offer assistance where possible
Support the Compliance & Risk Team with the completion of client due diligence, conflict checking and the Anti Money Laundering processes
Deal with internal and external postal deliveries and arrange couriers’ services as necessary
Complete searches at the request of Partners, fee earners, Client Services Leads and Client Services Executives
Supporting the Finance team by ensuring receipts, cheques and bills are correctly loaded onto the system
Any ad hoc duties as requested by the business

Data Subject Access Requests
Additional practice group specific administration tasks that were required

A minimum of 6 months administration experience within professional services
GCSEs graded A to C to include Maths and English (or equivalent level of qualification)
Solid customer service centric experience and work ethic



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