Customer Support Advisor

3 weeks ago


Belfast, United Kingdom VanRath Full time

VANRATH are delighted to be assisting an established not for profit organisation based in Belfast who are actively seeking an experienced Customer Service Adviser to join their team on an initial interim contract basis.
Hybrid working policy
~Initial 6 month contract

The post holder will be a highly motivated individual with a willingness to seek out new ways of working and a passion for providing excellent service. You will be responsible for all customer contact across (in-bound and out-bound, face-to-face and across digital and social media channels), for all end-to-end customer journeys.
Educated to A-Level standard or equivalent including GCSE English and Maths C or above.
Previous experience of complaints handling
Working knowledge of Microsoft packages
Proactively deal with customer contact (inbound, outbound, digital platforms)
Manage and maintain IT database
Ensure that all actions agreed are completed in accordance with organisation policies and in agreed time frames
Very pleased with the service provided and extremely appreciative to VANRATH, who I'd highly recommend.''
''Outstanding service.''
#



  • Belfast, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Customer Service Advisor Salary/Hourly Rate: £23,500 Job Type: Permanent Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You will be joining a family feel team who focuses...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...

  • Call Centre Advisor

    1 month ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...


  • Belfast, United Kingdom Vickerstock Full time

    Customer Service Advisor We are working on behalf of an established business to recruit for a Customer Service Advisor on a permanent basis. You will be working with an established team to deliver excellent customer service to customers. Your new role as a Customer Service Advisor will include: General customer queries - phone/email General...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...

  • Call Centre Advisor

    6 days ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    1 week ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    2 days ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...

  • Customer Advisor

    4 weeks ago


    Belfast, United Kingdom VANRATH Full time

    Vanrath are supporting the recruitment of a Customer Advisor for a large public sector company within the Craigavon area on a temporary basis. What’s in it for you? Approx 32hrs, rota basis to include weekends (must have flexibility) Temp contract About your next employer As a Customer Advisor, you will deliver an outstanding customer experience...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Advisor Location: Belfast Salary/Hourly Rate: £23,500 Job Type: Permanent Working hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You...


  • Belfast, United Kingdom HR GO Recruitment Full time

    **Job Tittle**:Customer Service Advisor - **Location**:Belfast - **Salary/Hourly Rate**: £23,500 - **Job Type**:Permanent - **Working hours/days**: Monday to Friday 9am-5pm - option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service AdvisorLocation: BelfastSalary/Hourly Rate: £23,500Job Type: PermanentWorking hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast.You will be...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Advisor Location: Belfast Salary/Hourly Rate: £23,500 Job Type: Permanent Working hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You...

  • Customer Advisor

    4 weeks ago


    Belfast, United Kingdom EE Full time

    Customer Advisor - Contact **Job Req ID**:18997**Posting Date**:29 Jun 2023**Function**:EE Contact Centres**Location**:Riverside Tower, Belfast (N.I), United Kingdom**Salary**:£21,408.00- Full time: Permanent - Salary: £21,408 plus regular bonuses. (£10.98 per hour) **The Role** - Are you someone with enthusiasm and belief in providing excellent...