Deputy Head of Service Management

3 weeks ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Deputy Service Manager - Band 5


A full-time opportunity has arisen in the Surgery Directorate for a full time Deputy Service Manager to join our busy HPB & General Surgery department.


We are looking for a confident, well-motivated, pro-active individual to support the delivery of some key projects, both strategically and operationally.


The successful candidate will monitor and ensure delivery of key performance targets and provide support to the Service Manager and Head of Service. The post holder will also have line management responsibility for the administration team.
Working closely with the Management team , you will have excellent communication skills with proven experience of being able to manage multiple demands from different areas. You will have experience in both leading and delivering elements of projects. You will possess the ability to work under pressure, with excellent planning, time management and organisational skills.


The successful candidate will have the ability to anticipate and manage capacity and performance issues in a timely manner. It is desirable for applicants to be competent in the use of Careflow and other hospital systems.
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career


As a management team we are very supportive, innovative and proactive in ensuring we provide a high quality service.


We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviors of the team.
Training and Qualifications
Undergraduate degree or equivalent experience
Experience at management level which could include project management, change management, multidisciplinary working, human resource management, performance management
Ability to present data and write reports
Evidence of a proactive approach to relationship building through face-to-face engagement
Proven record of planning, organisation and administration skills.

Skilled in analysing business performance information, interpreting performance data and then proposing solutions / outcomes to enable the department to reach business targets. A comparison of a range of options e.g. designing working procedures and working processes around new technology and national directives to enable the department to meet performance targets in the most cost effective way.
Planning and Organisational Skills
Effective organisation and planning skills
Well-developed IT skills to manage and report on complex performance management information systems


Nottingham University Hospitals NHS Trusts
Queen's Medical Centre Campus



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