Head of Service

2 weeks ago


Clevedon Somerset, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

An opportunity has arisen for a Band 7 Team manager in our nationally accredited Memory Team (MSNAP). The post holder will lead and inspire the North Somerset Memory Team to deliver a high quality and effective service for service users and carers. The Team manager will take responsibility for the delivery and management of the staff working in the memory team and will have overall accountability and responsibility for the direct delivery of care within their designated area.
The team manager will be responsible for providing line management and supervision for registered and unregistered staff within the context of of a multi disciplinary service. The manager will support and inspire the team to provide assessment diagnosis, and treatment of dementia including time limited follow up interventions


The memory service forms part of the community mental health service in North Somerset, we are based in Clevedon an attractive costal town with easy access to the M5. North Somerset locality is renowned for it's supportive culture and the promotion of staff development/ training opportunities. North Somerset is proud to embed the AWP values of Passion, respect, integrity, diversity and excellence.
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.


We provide services from a range of locations to approximately 1.Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.


At AWP we actively encourage applicants from all backgrounds we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.


You will enjoy the benefits of working in AWP, an NHS Trust that is committed to developing highly skilled workforce and actively encourages professional development opportunities. You will be encouraged and supported to participate in additional training and development activities.


You will also benefit from the generous NHS pension scheme and exclusive NHS discounts.
To lead and inspire the team to deliver a high quality and effective recovery service for service users and carers.


To provide clinical leadership to ensure where appropriate the service will work effectively alongside other services, to manage risk and prevent hospital admission for service users with the most complex and acute needs.


To be responsible for, both individually and within the team, the development, delivery and review of comprehensive and complex treatment programmes using appropriate frameworks in line with evidencebased practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.


Within sphere of expertise, and advanced practice, to be responsible for coordinating care for a small number of service users, also providing defined interventions to individuals on other workers caseloads.


To plan, deliver, and evaluate defined advanced specialist interventions within sphere of expertise, including to service users who maybe on other caseloads


To lead, in partnership with the senior practitioner, ensuring the service develops and maintains excellent clinical standards, and effective caseload supervision, underpinned by robust and effective individual and team supervision processes.


To oversee and ensure, across the team, there are effective risk management plans and strategies, for service users and carers, taking account of risks to service users, carers, the organisation, staff and the public.
Registered Mental Nurse (RMN), Social Work qualification (CSS, CQSW or DipSW), Occupational Therapy, Psychology, Art Therapist, Dietician, Physiotherapist or Speech and Language Therapist qualification. Current relevant registration with the NMC or HCPC
Substantial post-registration experience gained working in front-line services, undertaking assessments and delivering therapeutic interventions including in the most complex clinical cases.
leadership and community management experience
Experience working with later life, services including complex care, dementia or memory services.

Highly developed written communication skills, with experience of compiling and sorting notes and reports, establishing statistical data and analysing information.
Able to articulate an advanced and detailed understanding of the relevant legal frameworks/legislation including CPA process, Mental Health Act , Mental Capacity Act, and Safeguarding, in order to lead and manage others.
Significant experience of complex assessment, risk management and care planning in complex need
Mobile with the facility to move quickly across a geographically dispersed area with limited access to public transport.



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