Vice President, Transformation Services

3 weeks ago


London, United Kingdom Refinitiv Full time
Vice President, Transformation Services

Thomson Reuters is seeking an exceptional leader to head our newly established Transformation Services Team. This pivotal role offers a unique opportunity to spearhead change management processes within global large law firms, facilitating business transformation through the profitable deployment of emerging technologies, including generative artificial intelligence, in legal service delivery. The successful candidate will forge new business relationships and collaborate with law firm customers to provide tailored solutions that maximize efficiency gains from Thomson Reuters' best-in-class product suite while addressing associated challenges in billing models, key performance indicators, and talent management.

The responsibilities of the Vice President, Transformation Services , include:

  • Developing bespoke transformation services for large law firms as well as scaled service programs for smaller firms
  • Delivering and communicating measurable improvements and efficiencies for law firm customers
  • Building and maintaining effective customer relationships
  • Managing a small team of consultants and change management professionals
About You

You're a fit for the role of Vice President, Transformation Services if you have the following required qualifications:

  • Previous experience in both law firms and consulting organizations strongly desired
  • 15+ years in senior management roles
  • Proven track record of successful change management and technology implementation in professional services organizations
  • Excellent communication skills, adept at engaging both internal and external stakeholders
  • Deep understanding of financial metrics and ability to quantify the impact of operational changes on law firm profitability
  • Detail-oriented with the ability to execute all aspects of change management, from strategy development to implementation
  • Strong leadership skills, capable of functioning as both a team leader and key contributor

Additional preferred qualifications include:

  • Understanding of Artificial Intelligence and Machine Learning technologies
  • Experience communicating across diverse geographies and cultures as part of a global team

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just, and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing, and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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