Assistant Director Policy, Performance and Customer Service

3 weeks ago

Cheltenham Gloucestershire, United Kingdom Crowe Full time

Assistant Manager, Management Accounts - Cheltenham

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally.
Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.
Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.
At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.
The ideal candidate will have a strong background in accounting and finance, with a focus on quality control and team leadership. As an Assistant Manager, you will play a key role in ensuring the accuracy and efficiency of our financial services delivery.


Supervise and mentor a team of four accountants providing guidance, support, and training as needed.
Conduct quality review checks on financial documents, including monthly management accounts, VAT returns, and payroll reports, to ensure accuracy and compliance.
Develop and implement quality control procedures and best practices to maintain high standards of service delivery.
Collaborate with Senior Management to assess team performance, identify areas for improvement, and implement strategies to enhance productivity and efficiency.
Assist with training new team members on accounting principles, software systems, and company policies and procedures.
Assist the Management team with department projects and initiatives as needed.
University degree, ACCA qualified or qualified by experience..
Experience conducting quality review checks and implementing quality control procedures.
Proficiency in accounting software such as Xero, QuickBooks or NetSuite.
Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; We invest in our people to help them be the best they can be.
We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.
At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.
Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.
Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.
For further information, and to apply, please visit our website via the “Apply” button below.
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