Quality Executive

1 month ago


Wakefield West Yorkshire, United Kingdom City & Guilds Full time

We currently have a vacancy for a Quality Executive to join our Quality Team in City and Guilds. Pay rate £15.38 per hour. This is a permanent role, based in our Wakefield Office. We are looking for an enthusiastic individual, with excellent customer services and IT skills who would love to join our well-established organisation: City & Guilds. This role perfectly suits candidates with experience from highly regulated organisations and education sectors but equally it can work well for ambitious, proactive individuals with previous experience from various of customer facing roles. We welcome applicants from all backgrounds who can see how their transferable skills will fit into the role. Our diverse teams are full of different personalities and backgrounds, so these are great opportunities for you to develop your career. This is a full time 35 hours per week role. You will join us at an exciting time as we embark upon a transformation of our quality team. This role will start as a typical office position, but we are aiming to introduce a hybrid model after an initial 6 month period, however this will be dependent on the business requirements. Working as a Quality Executive there will be a requirement to travel to build excellent working relationships with both customers and associates. This will include arranging activities, site visits and attending events - you will need to be prepared to travel either by car or public transport to different locations. We will be happy to discuss this and explain further during the telephone conversation or at the interview stage. The Quality Executive and your team will be integral to the overall risk management of our Centres and driving quality improvement, by working together as a team to identify, manage and prevent risks to quality. By doing this you will be ensuring the integrity and validity of our products and services whilst delivering exceptional customer experience. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities



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