Engineering Services Manager

3 weeks ago

Welwyn Hatfield Hertfordshire, United Kingdom Mulmar Full time €47,000 - €53,000

Engineering Services Manager Location: Hatfield based, AL9 5JN Salary: £47K – £53K per annum, DOE + Benefits Contract: Full time, Permanent We are Mulmar, we are growing and we want you With more than 30 years’ experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world’s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers. We are now recruiting for an Engineering Services Manager to assume the day-to-day management of our field service team, workshop and customer service functions As our Engineering Services Manager, you will be responsible for:

  • Managing the Field Service and Workshops Teams - monitoring performance to facilitate growth.
  • With the support of the customer services supervisor, manage the Customer Services Team – monitoring performance, KPIs and customer satisfaction.
  • Managing field based staff deployment, training and discipline.
  • Developing and implementing service standards and procedures for field service, workshop and customer service functions to ensure smooth operations and maintaining customer relationships.
  • Working with internal departments and functions to optimise performance standards, e.g. Van stocks, FTF etc.
  • Recruitment of field based staffed - interviewing, testing and selection.
  • Updating service methods to improve overall efficiency.
  • Handling disagreements within the field service, workshop and customer service teams to ensure efficient operations.
  • Creating and presenting reports to senior management regarding reactive and planned maintenance workloads, service performance and KPIs.
  • Manage airport related activities - acting as authorised signatory for airside passes and maintaining health and safety training records.
  • Conducting periodic appraisals of team members, identifying areas for improvement, and providing constructive feedback.
In order to be successful in this role you must have:
  • Experience of field service operations and management.
  • Relevant engineering qualification (electrical preferably).
  • Computer literacy with a good working knowledge of MS office.
It would be great if you had:
  • Knowledge of working in an operation working to strict SLA and KPI disciplines.
  • Experience of risk management and health and safety.
  • Knowledge of relevant legislation and industry guidelines.
  • Experience in the use of databases and report generation.
If you feel you have the necessary skills and experience to be successful in either of these roles, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please

  • Engineering Services Manager

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom Mulmar Full time

    Engineering Services Manager Contract : Full time, Permanent With more than 30 years experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers. We are...

  • Engineering Services Manager

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom Mulmar Full time

    Engineering Services Manager Location : Hatfield based, AL9 5JN Salary : GBP47K GBP53K per annum, DOE + Benefits Contract : Full time, Permanent We are Mulmar, we are growing and we want you! With more than 30 years experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of...

  • Engineering Services Manager

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Mulmar Full time

    Engineering Services Manager Location : Hatfield based, AL9 5JN Salary : £47K - £53K per annum, DOE + Benefits Contract : Full time, Permanent We are Mulmar, we are growing and we want you! With more than 30 years' experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the...

  • Engineering Services Manager

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom Mulmar Foodservice Solutions Full time

    Engineering Services Manager Location : Hatfield based, AL9 5JN Salary : £47K – £53K per annum, DOE + Benefits Contract : Full time, Permanent We are Mulmar, we are growing and we want you! With more than 30 years’ experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the...

  • Field Service Engineer/ Coffee Engineer

    2 months ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… 30 per hour   Field-based - Covering North London, Essex, Herts, Beds and Bucks Type of...

  • Field Service Engineer/ Coffee Engineer

    2 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… 30 per hour   Field-based - Covering North London, Essex, Herts, Beds and Bucks Type of...

  • Field Service Engineer/ Coffee Engineer

    2 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… 30 per hour   Field-based - Covering North London, Essex, Herts, Beds and Bucks Type of...

  • Field Service Engineer/ Coffee Engineer

    3 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… 30 per hour   Field-based - Covering North London, Essex, Herts, Beds and Bucks Type of...

  • Fire and Security Engineer

    2 months ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Construction Recruitment Services Full time

    Fire and Security Engineers wanted Our client are an established & very successful Fire and Security company based in Hertfordshire, due to a number of contracts recently won they are looking for x2 Fire and Security engineers based in the Hertfordshire area. * You will have a minimum of 5-8 years’ experience within Fire and Security * Driving...

  • Fire and Security Engineer

    3 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Construction Recruitment Services Full time €35,000 - €43,000

    Fire and Security Engineers wanted Our client are an established & very successful Fire and Security company based in Hertfordshire, due to a number of contracts recently won they are looking for x2 Fire and Security engineers based in the Hertfordshire area. * You will have a minimum of 5-8 years’ experience within Fire and Security * Driving...

  • Fire and Security Engineer

    2 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Construction Recruitment Services Full time €35,000 - €43,000

    Fire and Security Engineers wanted Our client are an established & very successful Fire and Security company based in Hertfordshire, due to a number of contracts recently won they are looking for x2 Fire and Security engineers based in the Hertfordshire area. * You will have a minimum of 5-8 years’ experience within Fire and Security * Driving...

  • Fire and Security Engineer

    1 week ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Construction Recruitment Services Full time €35,000 - €43,000

    Fire and Security Engineers wanted Our client are an established & very successful Fire and Security company based in Hertfordshire, due to a number of contracts recently won they are looking for x2 Fire and Security engineers based in the Hertfordshire area. * You will have a minimum of 5-8 years’ experience within Fire and Security * Driving...

  • Field Service Engineer

    2 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… Salary: £16- £17.30 per hour Job Location: Field-based - Covering North London, Essex, Herts, Beds and...

  • Field Service Engineer

    2 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… Salary: £16- £17.30 per hour Job Location: Field-based - Covering North London, Essex, Herts, Beds and...

  • Field Service Engineer

    3 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… Salary: £16- £17.30 per hour Job Location: Field-based - Covering North London, Essex, Herts, Beds and...

  • Field Service Engineer

    2 weeks ago

    Welwyn Hatfield, Hertfordshire, United Kingdom Allstaff Full time

    Allstaff Recruitment are currently seeking a Field Service Engineer covering North London, Essex, Hertfordshire, Bedfordshire and Buckinghamshire for an international equipment manufacturing company. Summary of the Field Service Engineer role… Salary: £16- £17.30 per hour Job Location: Field-based - Covering North London, Essex, Herts, Beds and...

  • Engineering Services Manager

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Mulmar Full time €47,000 - €53,000

    Engineering Services Manager Location : Contract : Full time, Permanent We are Mulmar, we are growing and we want you! With more than 30 years' experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street

  • Engineering Services Manager

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Mulmar Full time €47,000 - €53,000

    Engineering Services Manager Location : Contract : Full time, Permanent We are Mulmar, we are growing and we want you! With more than 30 years' experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world's finest espresso coffee machines in offices, high street

  • Engineering Manager

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Advance Training & Recruitment Services Full time

    Alstom are looking for curious and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Joining Alstom means joining a truly global community of more than 75,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. ...

  • Engineering Manager

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Advance Training & Recruitment Services Full time

    Alstom are looking for curious and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Joining Alstom means joining a truly global community of more than 75,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. ...