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Training Documentation Specialist

2 months ago

United Kingdom Generis Full time

Company: Generis Enterprise Technology Limited

Job Title: Training Documentation Specialist (Remote)

Location: Remote – UK

Contract Status: Full-time / Permanent Staff - 40 hours per week Mon-Fri

Salary: Dependent on experience

Training Documentation Specialist

Overview:

The Training Documentation Specialist plays a critical role in creating and maintaining training materials and documentation for internal and external stakeholders. This individual ensures that training materials are comprehensive, accurate, and accessible, supporting the organisation’s training objectives and initiatives.

Key Responsibilities

Content Development:

  • Develop training materials, including manuals, guides, presentations, and multimedia content, to support various training programs.
  • Collaborate with subject matter experts (SMEs) and trainers to gather information and content for training documentation.
  • Ensure that training materials are aligned with organizational objectives, standards, and best practices.

Documentation Management:

  • Organise and maintain a central repository for all training materials, ensuring version control and accessibility for relevant stakeholders.
  • Regularly update and revise training documentation to reflect changes in processes, procedures, or technology.
  • Implement documentation standards and templates to ensure consistency and clarity across all training materials.

Quality Assurance:

  • Review and edit training materials for accuracy, clarity, and effectiveness.
  • Conduct usability testing and gather feedback from trainers and trainees to improve training documentation.
  • Ensure training materials comply with regulatory requirements and industry standards.

Training Delivery Support:

  • Assist trainers in preparing for training sessions by providing relevant materials, resources, and logistical support.
  • Develop supplemental materials, such as job aids and quick reference guides, to enhance the training experience.
  • Provide support during training sessions, including troubleshooting technical issues and answering participant questions related to training documentation.

Continuous Improvement:

  • Stay updated on industry trends, training methodologies, and technology tools for documentation and training delivery.
  • Identify opportunities for process improvements and efficiencies in training documentation development and management.
  • Collaborate with cross-functional teams to implement enhancements and best practices in training documentation processes.

Qualifications:

  • Proven experience in developing and managing training documentation in a corporate or organisational setting.
  • Excellent skills in content authoring tools, such as Microsoft Office Suite and understanding of learning management systems (LMS).
  • Strong attention to detail and ability to communicate complex concepts clearly and concisely.
  • Enthusiasm for creative design.
  • Excellent organisational skills with the ability to manage multiple projects and deadlines effectively.
  • Experience working collaboratively with cross-functional teams and subject matter experts.
  • Familiarity with instructional design principles, adult learning theory, and training evaluation methods is a plus.
  • Certifications in instructional design or technical writing are advantageous.

About us

Generis is a fast growing and successful UK-headquartered developer of world-class Content and Regulatory Information Management technology for regulated industries globally. ISO 27001 accredited, eight of the top 10 global life sciences companies rely on Generis’ flagship Intelligent Content Services platform, CARA™ for critical document and information management, including AbbVie, AstraZeneca, Biogen, Gilead, Bayer, Pfizer, and Merck KGaA.

Today, Generis serves more than 600,000 users worldwide, across use cases ranging from RIM, Regulatory / R&D and Safety use cases to Clinical, Non-clinical, Quality GxP, CMC, Pharmacovigilance, Medical Information / Medical Affairs applications and more.

Our mission

Our mission is to provide industry-defining implementations that are fast and intuitive to bring our customers an enjoyable and efficient experience. Widely regarded by our customers for our responsiveness, we offer unprecedented care and attention to deliver high performing solutions configured to meet their individual and frequently complex requirements.

Our culture

At Generis we pride ourselves on employing the best people and giving them opportunities to develop their skills and abilities. As a close-knit family of employees, we work hard to cultivate a diverse and challenging working environment. Our people are entrusted with great personal responsibility, empowering them to be heard, and drive real change with their ideas and ambition. With no mandatory office and flexible working arrangements, we recognise and reward good work and recruit those with a positive can-do attitude.

What we offer

Competitive starting base salary (dependent on experience)

Eligibility for discretionary performance/merit-based bonus

Pension

Private healthcare

Full-time remote working

Flexible working arrangements

Half day Friday policy

Initiatives like ‘no meeting Wednesdays’

Wellness programme (bespoke to you) £1000 per year

£100 per month personal Uber allowance

Career progression and personal development