Senior Manager Quality Laboratory Operations

1 month ago


Liverpool, United Kingdom GAP Talent Full time

GAP Talent is seeking a Director of Operations for a leading F&B chain in the Caribbean
You will play a key role in overseeing the operational efficiency and profitability of our restaurant and cocktail chain. Reporting directly to the CEO, you will be responsible for managing a diverse portfolio of restaurants and bars across multiple locations. The role will require the individual to relocate and the company will provide full relocation assistance.
Key Responsibilities:
# Develop and implement operational policies, procedures, and standards to maintain consistency and quality across all locations.
# Conduct regular site visits to assess operational performance, identify areas for improvement, and ensure compliance with company standards.
# Monitor key performance metrics such as sales, labor costs, food and beverage costs, and guest satisfaction scores, and take proactive measures to address any issues.
# Collaborate with the culinary team to develop seasonal menus, optimize inventory management practices, and ensure adherence to food safety and sanitation guidelines.
# Recruit, train, and mentor restaurant managers and staff to foster a culture of excellence, teamwork, and accountability.
# Provide ongoing coaching and support to managers to help them achieve their performance goals and develop their leadership skills.
# Conduct performance evaluations, set clear performance expectations, and implement corrective action plans as needed.
# Monitor financial performance against budgetary targets and implement cost-control measures to optimize profitability.
# Analyze financial reports and identify opportunities for revenue growth, cost savings, and operational efficiencies.
# Negotiate vendor contracts, manage procurement processes, and ensure optimal pricing and terms for goods and services.
# Act as a brand ambassador and engage with guests to solicit feedback, address concerns, and identify opportunities for improvement.

Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or a related field; MBA preferred .
Proven experience in multi-unit restaurant management, preferably in a similar upscale or fine dining environment.
Strong leadership skills with the ability to inspire and motivate teams to achieve operational excellence.
Exceptional financial acumen and experience managing budgets, P&L statements, and financial analysis.
Excellent communication, interpersonal, and problem-solving skills.
Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
Demonstrated commitment to upholding high standards of quality, service, and professionalism.
Please note, applicants need to have restaurant OR F&B industry experience.
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