Kin House

4 weeks ago


Chippenham Wiltshire, United Kingdom Dearbornestates Full time
  • Taking pride and care for the appearance of the venue
  • To have good product knowledge of the facilities and services
  • Hosting show rounds and planning meetings
  • Hosting couples, guests and suppliers
  • Overseeing the 20-bedrooms on site, including guest check-ins
  • Working to event and office procedures
  • To handle any guest complaints / concerns diligently, rapidly and professionally
  • Attending training sessions and meetings when required, including off site
  • To have clear understanding of and to work to the back office administrative procedures
  • Understanding emergency protocol for the venue and adhering to Health and Safety procedures
  • Working closely with the team in following up all enquiries, chasing deposits, terms and conditions, bedroom allocations and provisional bookings
  • Working with couples on their journey to create planning documents used by the Events Team to execute a 5* wedding or event

Key Skills

  • Exceptional customer service
  • Pride and care in presentation and excellent attention to detail
  • Exceptional written and verbal communication
  • Ability to work flexibly across all aspects of events, including weekends and evenings
  • Opportunity for training and to learn and develop new skills
  • Starting salary from 28-30k per annum dependent on experience
Apply today

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  • Gardener

    10 hours ago


    Chippenham, United Kingdom Kin House Full time

    Kin House is a new private hire events venue in Wiltshire. With twelve bedrooms, a 200-guest dining capacity, and set of over 10 acres of grounds, Kin House has been designed to marry the flexibility and creativity of the events industry, with the customer experience of an amazing hotel stay. We intend to lead the industry by creating the most exciting new...

  • Gardener

    4 weeks ago


    Chippenham, United Kingdom Kin House Full time

    Kin House is a new private hire events venue in Wiltshire. With twelve bedrooms, a 200-guest dining capacity, and set of over 10 acres of grounds, Kin House has been designed to marry the flexibility and creativity of the events industry, with the customer experience of an amazing hotel stay. We intend to lead the industry by creating the most exciting new...

  • Gardener

    1 day ago


    Chippenham, United Kingdom Kin House Full time

    Kin House is a new private hire events venue in Wiltshire. With twelve bedrooms, a 200-guest dining capacity, and set of over 10 acres of grounds, Kin House has been designed to marry the flexibility and creativity of the events industry, with the customer experience of an amazing hotel stay. We intend to lead the industry by creating the most exciting new...


  • Chippenham, Wiltshire, United Kingdom Kin House Full time €30,000 - €35,000

    The successful candidate will have experience in hospitality specialising in sales, planning and event management. The Sales & Event Producer must be able to multi-task and use initiative to ensure Kin House is proactively delivering an exceptional experience for all guests from initial enquiry through to the event day itself. The role will involve working...


  • Chippenham, Wiltshire, United Kingdom Kin House Full time €30,000 - €35,000

    The successful candidate will have experience in hospitality specialising in sales, planning and event management. The Sales & Event Producer must be able to multi-task and use initiative to ensure Kin House is proactively delivering an exceptional experience for all guests from initial enquiry through to the event day itself. The role will involve working...


  • Chippenham, Wiltshire, United Kingdom Kin House Full time €30,000 - €35,000

    The successful candidate will have experience in hospitality specialising in sales, planning and event management. The Sales & Event Producer must be able to multi-task and use initiative to ensure Kin House is proactively delivering an exceptional experience for all guests from initial enquiry through to the event day itself. The role will involve working...


  • Chippenham, Wiltshire, United Kingdom Kin House Full time €30,000 - €35,000

    The successful candidate will have experience in hospitality specialising in sales, planning and event management. The Sales & Event Producer must be able to multi-task and use initiative to ensure Kin House is proactively delivering an exceptional experience for all guests from initial enquiry through to the event day itself. The role will involve working...