Business Analyst

2 weeks ago


England, United Kingdom SALLY SALON SERVICES LIMITED Full time

We're Sally Europe, the biggest supplier in Europe for hair and beauty professionals. We bring together the following market-leading professional brands; Sally, Salon Services, Pro Duo, Salon Success and Sinelco, and we operate across 7 European countries.

Our mission is to be the preferred partner for professionals across Europe, but we are not stopping there. We care about making a difference to our employees and customers and getting it right each time. Our people throughout have a forward-thinking ethos, teams are always striving to inspire others, and we continue to deliver new and innovative solutions that leave that lasting impression.

We are recruiting for a Business Systems Analyst to join our Store Support Centre in Bracknell. This role offers hybrid working, with 2 days per week from home.

About the role ...

You will be part of a team of Business Systems Analysts defining and maintaining business processes and functions. You will be responsible for delivering a consistent, clear and detailed set of business requirements, analysing key processes and producing clear, accurate, agreed documentation.

Key Responsibilities ...
  • Work with the Project Manager and business stakeholders to identify and define the business problem and business case
  • Support, own, clarify and validate both functional and non-functional requirements including the resolution of conflicting requirements ensuring that all changes are recorded, managed and communicated to all relevant parties
  • Working with users to translate ideas into technical specifications of IT requirements
  • Lead the definition, evaluation and agreement of the business solution options (collaborating with key stakeholders across the business and technology teams) ensuring they are consistent with the overall business strategy
  • Work with the wider project teams to enable the solutions to be embedded within the business through the development of communications and training material
  • Support the project manager in identifying project risks, impacts and mitigating actions
  • Support test activities by ensuring acceptance criteria are well documented and have the appropriate level of coverage. Facilitate test activities within the end to end project process
About you ...
  • Minimum 5 years' experience in a Business Analyst role
  • Familiar with Microsoft AX Dynamics ERP; recognised qualifications would be an advantage
  • Experience of UML and RUP
  • Proven experience of working across the full project lifecycle (from initiation through to benefits realization) within both structured and agile project framework
  • Ability to problem solve and challenge
  • Customer focused with the ability to influence decision making
  • Experience of working with teams in multiple locations
  • Ability to think strategically, allowing individuals to contribute to the development of BA processes and best practices
"At Sally, we find beauty in you. Finding beauty in diversity is in our DNA because our differences are what make us beautiful. Our diversity, inclusivity, and self-expression are what fuel our innovation and growth. In our company, we come together to create a culture for ONE & ALL." #J-18808-Ljbffr
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