Technical Consultant

4 weeks ago

Cambridge Cambridgeshire, United Kingdom Arcus Global Full time

As a Technical Consultant within the Technical Operations division at Arcus Global you will work directly with customers, third parties and other teams within Arcus to deploy, configure and integrate the right blend of Arcus Apps (built on the Salesforce platform) and supporting technologies (such as CRM, GIS and Document Management)

Responsibilities
  • Use your technical skills to customize and configure the product and platform to meet the customer’s needs. You will translate their spoken and written business requirements into technical solutions where possible while offering advice on best practice and alternative technical solutions where appropriate.
  • Find new ways to improve customer experience and deliver their business goals. You will be confident in guiding customers to provide the information required clearly and concisely to allow you to quickly and accurately configure their system for them.
  • Deliver solutions that not only meet the customer’s business requirements but make their day to day work easier and allow them to work efficiently and to a high quality.
  • Work with the internal project team to develop project documentation, such as training plans and material, “how to” videos and configuration templates. Ensure that your work is well documented so others within the team can make use of it on appropriate projects.
  • Guide and encourage the customer through the implementation process with excellent customer training and in turn building up their confidence in you, the team and the Arcus brand. Ensure that the product owner is engaged and understands their tasks so that they can complete them in a timely fashion.. Ensure that updates are passed on the customers regularly and pursue the necessary level of engagement from stakeholders both within and outside the business.
  • Look for new ways to improve our processes and products by analysing information gathered from customers and presenting well thought out solutions and ideas back to internal seniors and leads in our R&D department. You may see your work and suggestions added to our products, helping you show your customers that you are working for them.
Requirements
  • Experience of configuring or developing business (web) applications.
  • A good understanding of factors such as data models, security models, and workflows.
  • Our work often includes custom code and integrations, thus a working knowledge of the following is expected: issue management application such as JIRA; basic HTML development principles; DBA skills; experience with source control such as GIT would also be very useful.
  • Understand the principles of application architecture and have experience with the design process.
  • Good level of customer service (our team’s customers are external, but your experience working with internal stakeholders is also valued) and helping them work through challenges to achieve a positive outcome.
  • Excellent communication skills both verbal and written.
  • Highly organised and not easily fazed by unexpected changes or issues.
  • You must be a self-starter, as comfortable working outside of the box as in it, happy to learn any technology or tool and become the expert on it within the company. You should not be afraid to step up and lead if appropriate.
Desired skills and experience
  • Hands on experience with data analysis and/or migration work.
  • Salesforce experience – We build mainly on the Force.com platform so existing knowledge and experience with Salesforce is required. You should be able to turn your hand to both the declarative and programmatic aspects of the platform.
  • Experience working with and configuring cloud services (AWS, Azure, etc).
  • Knowledge of how the UK public sector is structured and the different roles and purposes of the organisations that comprise it. This will help you understand who our customers are and the pressures they face.
#J-18808-Ljbffr

  • Technical Consultant

    4 weeks ago

    Cambridge, United Kingdom The People Network Full time

    **Technical Consultant** A great new opportunity has become live for a Technical Consultant to join an innovative Output Management Consultancy to assist with the sales process by providing technical assistance, proof of concepts, configuration of demonstration environments and translatinga business case into technical solutions. Working in a small but...

  • Technical Consultant

    4 weeks ago

    Cambridge, United Kingdom Formpipe Full time

    LocationUS/ UK / Sweden /DenmarkSummary.Weare seeking a Technical Consultant to work in our PartnerEnablement team to support our partners and customers helping toscope and implement document management projects for our DynamicsISV and other ERP solutions. In this positionyou will work with various stakeholders such as our customersinternal resources and...

  • Salesforce Technical Consultant

    5 days ago

    Cambridge, United Kingdom WüNDER_TALENT Full time

    **Salesforce Technical Consultant - Cambridge - Hybrid/Remote - £30k-£40k** I have an amazing opportunity for a self-motivated, driven, enthusiastic Technical Consultant, to join my growing client and their technical operations department. They have an office is based in Cambridge, but hybrid/ remote working is available. **Responsibilities**: - Find...

  • Senior Technical Consultant

    4 weeks ago

    Croydon, Cambridgeshire, United Kingdom PRS Full time

    FM Technical Services Engineer/Consultant £55-65K Do you want to join a fast-growing M&E Consultancy, where you can help shape the business? You may already work in a consultancy environment or be looking to make the transition from FM Provider into Building Services Consultancy, where you can develop both your technical and commercial skills. We...

  • Associate Recruitment Consultant

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Gap Construction Full time

    Associate Recruitment Consultant Cambridge Due to continued expansion, gap technical have a fantastic opportunity for an Associate Recruitment to join our team in central Cambridge. As an Associate Consultant, you will have the opportunity to forge a career in recruitment within a team of experienced, friendly consultants. You will have the opportunity...

  • Area Sales

    2 weeks ago

    Peterborough, Cambridgeshire, United Kingdom KAP Technical Limited Full time

    KAP Technical are working with a client who specialise in Gas & Fluid handling systems, Welding & Machining of metals. They manufacture equipment for niche markets in the Semiconductor, Pharma, Medical, Nuclear, fuel cell etc. The role * Office based in St. Ives, Cambridgeshire, with frequent Customer visits * Ability to manage and grow existing accounts...

  • Associate Recruitment Consultant

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Gap Construction Full time

    Associate Recruitment Consultant Cambridge Due to continued expansion, gap technical have a fantastic opportunity for an Associate Recruitment to join our team in central Cambridge. As an Associate Consultant, you will have the opportunity to forge a career in recruitment within a team of experienced, friendly consultants. You will have the opportunity...

  • Senior Technical Consultant

    6 days ago

    Croydon, Cambridgeshire, United Kingdom PRS Full time

    FM Technical Services Engineer/Consultant £55-65K Do you want to join a fast-growing M&E Consultancy, where you can help shape the business? You may already work in a consultancy environment or be looking to make the transition from FM Provider into Building Services Consultancy, where you can develop both your technical and commercial skills. We...

  • Area Sales

    2 weeks ago

    Peterborough, Cambridgeshire, United Kingdom KAP Technical Limited Full time

    KAP Technical are working with a client who specialise in Gas & Fluid handling systems, Welding & Machining of metals. They manufacture equipment for niche markets in the Semiconductor, Pharma, Medical, Nuclear, fuel cell etc. The role Office based in St. Ives, Cambridgeshire, with frequent Customer visitsAbility to manage and grow existing...

  • Technical Project Manager

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom IC Resources Full time

    I am currently looking for a Technical Project Manager to join an innovative and dynamic company at the forefront of technology in Cambridge. You play an integral part in the end to end management of the ASIC development, within a new and growing area of the business. This role offers a unique opportunity to shape the direction of their ASIC projects,...

  • Technical Training Developer

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Electrical Safety Authority Full time

    The Training Solutions department is seeking a Technical Training Developer for a 12-month contract. The Technical Training Developer will develop, maintain, research and perform reviews of technical material, including content for technical courses, safety awareness courses, Code courses, Inspector training, safety meeting presentations and conference...

  • Indirect Taxes Technical Manager

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom RSM Full time

    Indirect Taxes Technical Manager About the Department The National Tax department provides technical and operational support to the firm’s Tax Practice, comprising approximately 100 partners and 800'other staff. The National Tax' Technical team provides technical support covering the range of UK taxes on which the firm advises and consists of...

  • FM Technical Services Engineer/Consultant

    2 weeks ago

    Croydon, Cambridgeshire, United Kingdom PRS Full time

    FM Technical Services Engineer/Consultant £55-65K Do you want to join a fast-growing M&E Consultancy, where you can help shape the business? You may already work in a consultancy environment or be looking to make the transition from FM Provider into Building Services Consultancy, where you can develop both your technical and commercial skills. We provide...

  • Electronics Engineer

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Provectus Recruitment Full time

    Senior Electronics Engineer Based out the outer ring of Cambridge Centre, one of our amazing Technology Consulting clients, are seeking a Senior Electronics Engineer to join their world-class project team. Operating in the field of Industrial Electronic solutions, you will primarily be tasked with working on R&D projects, coming up with Electronic...

  • Building/Asset Maintenance Surveyor

    1 day ago

    Cambridge, Cambridgeshire, United Kingdom Technical Moves Full time

    Building Surveyor - maintenance and minor works A key role helping to manage the assets of a £3.4bn estate.  Are you an experienced Building Surveyor with a passion for maintaining and developing a vast and prestigious estate? We may have the perfect opportunity for you, even if you're not actively looking. Why you'll love this (even if you're happy...

  • Technical Support Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Technical Support Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Associate Recruitment Consultant

    4 weeks ago

    Cambridge, United Kingdom Gap Construction Full time

    Associate Recruitment Consultant CambridgeDue to continued expansion, gap technical have a fantastic opportunity for an Associate Recruitment to join our team in central Cambridge.As an Associate Consultant, you will have the opportunity to forge a career in recruitment within a team of experienced, friendly consultants. You will have the opportunity to grow...

  • Associate Recruitment Consultant

    4 weeks ago

    Cambridge, United Kingdom Gap Construction Full time

    Associate Recruitment Consultant CambridgeDue to continued expansion, gap technical have a fantastic opportunity for an Associate Recruitment to join our team in central Cambridge.As an Associate Consultant, you will have the opportunity to forge a career in recruitment within a team of experienced, friendly consultants. You will have the opportunity to grow...

  • Associate Recruitment Consultant

    3 weeks ago

    Cambridge, United Kingdom Gap Construction Full time

    Associate Recruitment Consultant CambridgeDue to continued expansion, gap technical have a fantastic opportunity for an Associate Recruitment to join our team in central Cambridge.As an Associate Consultant, you will have the opportunity to forge a career in recruitment within a team of experienced, friendly consultants. You will have the opportunity to grow...