Style Advisor

2 months ago

Gretna Dumfries amp Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.

As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.

Key accountabilities and KPIs include:

  • Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
  • Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
  • Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
  • Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination
About You

As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.

About Us

Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear. It first acquired the international womenswear retailer, Phase Eight in January 2015. This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, we are entrepreneurial in our spirit and passionate about exceeding our customers expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture thatwelcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

JBRP1_UKTJ

  • Style Advisor

    2 months ago

    Gretna, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...

  • Style Advisor

    2 months ago

    Gretna, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...

  • Style Advisor

    4 weeks ago

    Gretna, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    Job Description A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus,...

  • Style Advisor

    1 month ago

    gretna, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...

  • TFG BRANDS

    4 weeks ago

    Gretna Green, Dumfries & Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    Job Description A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus,...

  • Style Advisor

    4 weeks ago

    gretna, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    Job Description A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus,...

  • Style Advisor

    2 months ago

    Gretna, United Kingdom Tfg Brands (London) Limited Full time

    A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...

  • Style Experience Advisor

    3 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    About the RoleAs a Style Advisor at TFG Brands (London) Limited, you will play a vital role in delivering an exceptional customer experience. This is a fantastic opportunity to join a dynamic team and contribute to the success of our premium womenswear brand.We are seeking a reliable and motivated individual who can effectively communicate with customers,...

  • Style Advisor

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    Role OverviewAs a Style Advisor at TFG BRANDS (LONDON) LIMITED, you will play a crucial role in delivering exceptional customer experiences and driving store performance. This is an exciting opportunity to join a dynamic team and develop your skills in a fast-paced luxury retail environment.

  • Retail Style Consultant

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    About WhistlesAt Whistles, we're passionate about delivering an exceptional shopping experience for our customers. Our stores are designed to be inviting and inspiring, with dedicated Style Advisors who take the time to understand our customers' needs.Job Title: Retail Style ConsultantWe're looking for a Retail Style Consultant to join our team in London....

  • Tfg Brands

    4 weeks ago

    Gretna, United Kingdom Tfg Brands (London) Limited Full time

    A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...

  • Tfg Brands

    1 month ago

    Gretna, United Kingdom Tfg Brands (London) Limited Full time

    A first-class shopping experience starts with our in-store Style Advisors.Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again.Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening...

  • Policy Adviser

    2 months ago

    Gretna, Dumfries & Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance. As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to...

  • Premium Fashion Advisor

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    A Day in the Life of a Style AdvisorWe're seeking an exceptional candidate to join our team as a Style Advisor. In this role, you'll connect with customers, promote our high-quality premium products, and deliver an outstanding customer experience. You'll be responsible for operating an electronic Point of Sale system, handling transactions accurately, and...

  • Fashion Retail Advisor

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    About WhistlesWe are dedicated to providing an exceptional shopping experience for our customers. Our in-store Style Advisors play a crucial role in achieving this goal.

  • Retail Service Advisor

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    As a Retail Service Advisor at Whistles, you will play a vital role in delivering exceptional customer service and creating unforgettable shopping experiences. With a focus on customer needs, you will engage with customers, understand their requirements, and provide expert advice on our products. This is a fantastic opportunity to join a dynamic team and...

  • Sales Advisor

    7 months ago

    Gretna, United Kingdom Crew Clothing Gretna Full time

    **Sales Advisor - Gretna - Part Time** - 4 hours per week_ At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity,...

  • Customer Experience Specialist

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    About WhistlesWhistles is a leading UK retailer of high-end fashion brands. Our stores offer an exceptional shopping experience, with dedicated Style Advisors who take the time to understand our customers' needs.Job Title: Customer Experience SpecialistWe are seeking a Customer Experience Specialist to join our team in London. The successful candidate will...

  • In-Store Experience Coordinator

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    About UsWhistles is a UK-based retailer of high-end fashion brands. Our mission is to deliver an unparalleled shopping experience to our customers, through exceptional customer service and a curated selection of premium products.Job Title: In-Store Experience CoordinatorWe're seeking an In-Store Experience Coordinator to join our team in London. The...

  • Premium Brand Ambassador

    4 weeks ago

    Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Style Advisor. In this role, you will be responsible for providing personalized styling advice to customers, promoting our premium products, and maintaining a high level of visual merchandising standards. If you have a passion for fashion and excellent...