Salesforce Business Analyst

1 week ago

Crawley West Sussex, United Kingdom Steadman Brown Full time
Job Description

I am working with one of the biggest names in the retail world, looking to hire a Salesforce Business Analyst. The Salesforce BA will be responsible for analysing all business processes, identifying opportunities, and implementing Salesforce solutions.

Key Requirements

  • Work with stakeholders to understand business needs and translate them into technical requirements.
  • Analyse current business processes and workflows, identifying areas for improvement and optimization.
  • Design and implement Salesforce solutions that align with business objectives.
  • Configure Salesforce features and functionalities, including custom objects, workflows, validation rules, and reports.
  • Conduct user training and support to ensure effective adoption of Salesforce solutions.
  • Collaborate with developers and IT teams to ensure seamless integration with other systems.
  • Manage and prioritise multiple projects and tasks, ensuring timely and accurate delivery.
  • Create and maintain detailed documentation of processes, requirements, and solutions.

Qualifications

  • Minimum of 3 years of experience as a Salesforce Business Analyst or in a similar role.
  • Salesforce Administrator certification is required; additional Salesforce certifications (e.g., Platform App Builder, Sales Cloud Consultant) are a plus.
  • Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud.
  • Excellent analytical, problem-solving, and communication skills.
  • Proven ability to manage multiple priorities and meet deadlines.
  • Experience with Agile methodologies and project management tools is preferred.
  • Ability to work independently and as part of a team.

*This role is 2x a week in the office*

*Unfortunately the role doesn't offer visa sponsorship*

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