Administrator Agents

2 weeks ago


Glenfield Leicestershire, United Kingdom Triumph Consultants Ltd Full time

Temporary Childrens Service Agent/Admin x 2 – Social Care Job Ref: Leicestershire TCL 0008 AAD4 / 1 Pay Rate: £12.81 per hour PAYE Hours per week: 35-37 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 months City: Glenfield, Leicestershire Hybrid working The purpose of the role is to act as the first point of contact for Children’s Social Care and Early Help Service Users, by phone, email, web, fax or post.
Process a range of referrals received from professionals and members of the public via email and phone.
Ensure all data is accurate and inputted in a timely manner.
Communicate effectively with professionals and members of the public on the telephone.
Use a phone script to be able to direct phone calls.
Action information requests and liaise with the records hub to obtain manual files relating to families.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. #



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