Customer Service Coordinator for Leading

1 month ago

United Kingdom NFU Mutual Full time

Part Time position-21 Hours per week
Permanent Contract
Flexible working hours
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We champion the personal approach to customer service that NFU Mutual are famous for.
We are recruiting for a Customer Services Lead Co-Ordinator to join our growing and successful team. Tasked with creating a strategy for the generation of leads for New and Existing customers for our suite of Financial Services products and services. Working with upbeat and friendly colleagues, you will provide vital support to our business by helping to generate new opportunities for our Financial Advisor and manage leads generated by our Agents and Agency staff.
Proactive contact with existing and prospective customers to generate financial services leads, while also managing leads from the team in line with agreed targets.
Book appointments for our Financial Adviser and work closely with them to determine areas of focus, feedback and continuous improvement.
Develop and maintain effective business relationships between agency teams and the Financial Adviser to ensure that objectives are met for the agency and customers.
Identify gaps and training needs of the team and determine ways to improve engagement in this key area.
Drive, support and influence financial services activities within the business. Organising meetings, presentation and monitoring, reviewing, reporting on and managing of performance against lead targets to ensure the effective delivery of objectives.
Deliver short term or one-off projects and activities as required by and to the desired standards and outcomes agreed with Agents.
The ability to demonstrate first class customer service in previous roles.
You should be professional, hardworking and a great team player with excellent time management skills and be able to operate with a high attention to detail.
The ability to identify, understand and prioritise customer needs to deliver a high standard of customer service.
Strong IT skills and ideally experience using Microsoft CRM systems with an ability to adapt to new systems.
A minimum of National 5 Grades including Maths and English (or equivalent).
A comprehensive training programme will be offered to the right person with a range of development opportunities available should you wish to progress your career.
Pro-rata equivalent of 25 days holiday per annum, plus bank holidays
Pension contribution
It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.
Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
#

  • Customer Service Coordinator

    1 month ago

    United Kingdom Sharpsmart UK Full time

    Sharpsmart Rainham Essex facility are expanding and we have a brand new vacancy for a Customer Service Lead to join the team, reporting to the Customer Service Supervisor you will provide administrative leadership across operations, transport, field service and customer service to ensure to smooth flow and operation of all Sharpsmart services. Your role...

  • Customer Service Coordinator

    1 month ago

    United Kingdom Sharpsmart UK Full time

    Sharpsmart Rainham Essex facility are expanding and we have a brand new vacancy for a Customer Service Lead to join the team, reporting to the Customer Service Supervisor you will provide administrative leadership across operations, transport, field service and customer service to ensure to smooth flow and operation of all Sharpsmart services. Your role...

  • Customer Service Coordinator

    1 week ago

    United Kingdom Lovell Full time

    Permanent - Full Time - 39 hours per week We are currently looking to recruit a Customer Service Coordinator to join our team in our Cardiff office. This is a fantastic role for anyone who is keen to progress within the housing industry! Reporting to the Customer Service Manager, you'll manage and deliver the administration process relevant to...

  • Customer Service Coordinator

    5 days ago

    United Kingdom Lloyd Recruitment - East Grinstead Full time

    Lloyd Recruitment Services are working with a global business in Uckfield who are seeking a Customer Service Coordinator to join their team on a fulltime, permanent basis. Salary, Benefits, and Perks: Salary: 24,000 plus excellent company benefits Hours: Monday to Friday 25 days holiday + Bank Holidays Pension: up to 5% matched Discounts across retail...

  • Service Coordinator

    6 days ago

    United Kingdom Pick for Britain Full time €23,985

    Service Coordinator Location: Denbighshire Salary: £23,985 per annum Job title: Service Coordinator We have an opportunity for a Service Coordinator to join our organisation. The Service Coordinator will be based at our offices in Denbighshire. Adullam offers the following benefits. • Salary up to £23,985 for 37.5 hours per week on a Fixed Term...

  • Customer Service Coordinator

    2 weeks ago

    united kingdom Crest Nicholson plc Full time

    Crest Nicholson has been building new homes for 50 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.Crest Nicholson's South Division are looking for a Customer Service Coordinator to join the growing team at our office in Addlestone.Customer service is central to...

  • Customer Service Coordinator

    1 week ago

    United Kingdom Crest Nicholson plc Full time

    Crest Nicholson has been building new homes for 50 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson's South Division are looking for a Customer Service Coordinator to join the growing team at our office in Addlestone. Customer service is...

  • Customer Service Coordinator

    6 days ago

    United Kingdom MacDermidConnect, inc. Full time

    5 days ago Be among the first 25 applicants MACDERMID ALPHA ELECTRONIC SOLUTIONS MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Business Unit: MAES Division: SAS...

  • Customer Services Coordinator

    2 weeks ago

    United Kingdom Smurfit Kappa Full time

    Customer Services Coordinator West Auckland Full Time / 12-month Fixed Term Contract Do you want to work for a company who cares for its employees & customers in equal measure is serious about sustainability & the environmental impact of its products & processes can provide a long-term future & personal development for those who aspire ...

  • Customer Service Coordinator

    1 week ago

    United Kingdom Lovell Full time

    Permanent – Full Time – 39 hours per week We are currently looking to recruit a Customer Service Coordinator to join our team in our Cardiff office. This is a fantastic role for anyone who is keen to progress within the housing industry! Reporting to the Customer Service Manager, you'll manage and deliver the administration process relevant to post...

  • Customer Service Coordinator

    4 weeks ago

    United Kingdom BMS Performance Full time

    · Innovative global manufacturer with great product pipeline. · Diverse organisation. · Great culture and well-established global company. · Continually growing organisation. · Excellent company benefits. · FTC Mat Cover Role for 14 months · 25hrs per week THE COMPANY: A sister company as part of a global organisation. This organisation continues...

  • Customer Service Coordinator

    6 days ago

    United Kingdom MacDermidConnect, inc. Full time

    MACDERMID ALPHA ELECTRONIC SOLUTIONS MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Business Unit: MAES Division: SAS Commercial MACDERMID ALPHA ELECTRONIC...

  • Customer Service Coordinator

    2 weeks ago

    United Kingdom Cavendish Professionals Full time €30,000 - €35,000

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be...

  • Customer Service Coordinator

    2 weeks ago

    United Kingdom Cavendish Professionals Full time €30,000 - €35,000

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be...

  • Service Coordinator

    6 days ago

    United Kingdom Action for Children Full time €35,000

    Role: Service Coordinator Salary: Circa £35,000 per annum Location: Downpatrick Contract/Hours: Fixed Term Contract until 28th February 2025, full-time (working 37 hours a week) Monday to Friday - Secondments will be considered. Closing date Friday 31st May Interviews will be Wednesday 19th June 2024 at Action for Children Loughshore House, Heron...

  • Customer Service Coordinator

    2 weeks ago

    United Kingdom Cavendish Professionals Full time €30,000 - €35,000

    CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be...

  • Customer Service Coordinator

    2 weeks ago

    United Kingdom Cavendish Professionals Full time €30,000 - €35,000

    CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be...

  • Customer Service Coordinator

    7 days ago

    United Kingdom Sharpsmart Ltd Full time

    Sharpsmart Normanton are looking for a highly organised Administration and Customer Service Coordinator who will be based on-site. Managing the daily administration and customer service process for specific contracts, the role will support the production and transport teams through excellent planning, prioritizing and problem solving skills and outstanding...

  • Customer Service Coordinator

    3 weeks ago

    United Kingdom First Response Group Full time

    Job Title: Customer Service Coordinator Location: Leeds Pay rate: £12.50 p/h Work Pattern: 9:30 - 18:00 About FRG At First Response Group (FRG), we are a recognized leader in security, risk, and facilities management solutions. We are seeking dedicated professionals to join our team and contribute to our ongoing success. If you are looking for a...

  • Customer Service Experience Coordinator

    7 days ago

    United Kingdom Eco Careers LTD. Full time

    We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are...