Customer Experience Technology Lead
3 weeks ago
Job Description My client are a well-known Retail business with a large presence throughout the UK and internationally. They are currently going through a range of initiatives to designed to improve the technology landscape, optimise business process, and to improve customer experience.
As such, the client are looking to bring in a Payments Technical Lead to support on two such projects related to payments. The ideal candidate will be experienced in working on payments projects within a retail setting.
Network connectivity of PED’s & removal of connectivity coding from POS
Work with PM & relevant parties to determine appropriate network standards design, considering
Work with Global Teams to identify options to move PED controls from POS to Server
Define PED software release windows & policy with Payment Service Provider(s), to ensure protection of busy trading periods,
Define protection of OLA traffic during PED software update downloads,
Define business emergency software deployment processes,
Work with PM to plan migration to new network design.
Work with PM to produce technical aspects of RFP for in store cabling & network change deployment. Work with PM to produce technical details required to deploy PED network/POS changes across the estate.
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