Junior IT Assistant

3 weeks ago


Guildford Surrey, United Kingdom 2i Recruit Ltd Full time

Our client is in search of a dynamic and proactive Junior IT Assistant to join their team. This role presents an exciting opportunity for individuals looking to further develop their IT expertise, with comprehensive training provided.
Provide support to the business via calls, emails, video chats etc.
Undertake system rebuilds and installations, ensuring seamless transitions to Windows 10 and 11 with all necessary applications and user data intact.
Assist users in resolving general IT issues, optimising their daily workflow with expertise in printing, office applications, and email management.
Deploy and maintain antivirus solutions across our network, safeguarding our systems against potential threats.
Oversee daily backups and disaster recovery processes, ensuring the integrity and security of our data.
Occasionally assist in network infrastructure tasks such as cable installation, faceplate replacement, and comms rack patching.
Provide support for our phone systems, including SIP, ISDN, and VOIP technologies.
A-level or Degree educated, with a keen interest in IT.
Prior experience in an IT role is advantageous.
Familiarity with Exchange server configuration, patching, and maintenance.
Proficiency in providing 1st and 2nd line IT support.
Possession of a full driving license.



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