![Reed](https://media.trabajo.org/img/noimg.jpg)
Customer Service Administrator
4 weeks ago
- Salary: £22,310 per annum + Excellent Benefits
- Location: Bradford, West Yorkshire (Hybrid working system)
- Job Type: Full-time
We are currently seeking a Customer Service Administrator to join one of our prestigious clients in Bradford. This role offers a hybrid working system and a competitive salary with an extensive benefits package. If you are passionate about providing top-notch customer service and are looking for a role that allows for work-life balance, we encourage you to apply.
Day to Day of the role:
- Process all claims proactively, efficiently, and in accordance with company policy.
- Keep consumers informed of the status of their contacts, ensuring clear communication and accurate recording of customer journeys.
- Respond to enquiries received through various channels, adhering to company policy and product terms and conditions.
- Escalate issues beyond the scope of the job description to the relevant manager immediately.
- Maintain a consistent focus on consumer experience and outcomes.
- Deal with queries from within the business and the wider group, providing a high level of service.
- Capture contact data accurately for future insight and seamless customer journeys.
- Display role model behaviours within the workplace and during work-related activities.
- Adhere to all regulatory and business processes, such as FCA regulations and GDPR requirements.
- Keep all assigned property in good working order and report any faults promptly.
- Engage in department activities to drive future improvements.
Required Skills & Qualifications:
- Previous customer service experience is preferable but not essential
- Good verbal and written communication skills
- Ability to fit within our company values of excellence, integrity, innovation, responsibility, inclusion, and teamwork
- Openness to a culture of celebration and change, with the ability to adapt
- No set qualifications required
Benefits:
- 25 days base holiday (plus bank holidays) with the option to buy 5 more or carry them over
- Gym membership discounts through Gym Flex
- Free flu vouchers in winter, Christmas voucher, and free eye tests every 2 years
- Cycle to work scheme and a £625 bonus for referring a friend
- Weekend reward scheme and a company party in September with free food and drink
- Bank holidays closed and hybrid working after 12 weeks with performance-based KPIs
- Excellent pension match benefits and private healthcare with Bupa
- Discounts at local retail outlets and opportunities to win tickets to events
- Free parking onsite
-
Collections Customer Service Advisor
2 weeks ago
Bradford, United Kingdom Loop Customer Management Full time**Collections Customer Service Advisor** Are you interested in joining us here at Loop as a Customer Service Advisor? in our Collections Department - You can earn up to £27,924 with our progression plan with a starting salary of £22,962, along with some excellent benefits! We are based on the border of Leeds and Bradford, in Thornbury near to Pudsey...
-
Customer Service Administrator
1 day ago
Bradford, United Kingdom Delifresh Ltd Full time**Customer Service Administrator** We have an exciting opportunity for a Customer Service Administrator based at our Head Office in Bradford. Our Customer Service function is the heartbeat of the business and is integral to the company’s success. As we look to evolve and take the department to the next level, we are looking for a passionate, fun, lively...
-
Customer Service Administrator
3 days ago
Bradford, United Kingdom NSG Group Full timeAs a member of the NSG Group, Pilkington is one of the leading glass suppliers in the UK. Our UK Merchanting Division based in Bradford, are now seeking two Customer Service Administrators to pro-actively process and communicate customer demands to the order fulfilment chain in a cost effective and timely manner, ensuring all issues are brought to a speedy...
-
Customer Service Administrator
3 weeks ago
Bradford, United Kingdom Pro-Tec Covers Limited Full timeWe are a leading manufacturer of protective covers for leisure vehicles and cars, based just outside the City Centre of Bradford. We are looking for an experienced and enthusiastic Customer Service Administrator to work in our sales office. The role is based within a small team, so the ability to work independently, diligently and assist colleagues is...
-
Customer Service Administrator
5 days ago
Bradford, United Kingdom Huntress - Leeds Full timeCustomer Service Administrator£25,000Hours: Full time (phone number removed) with a 2.30 finish on a Friday)We have a new and exciting opportunity for a Customer Service Administrator join the heart of a established customer care team for a market leading client in Bradford. This is a chance to join a small and welcoming team who genuinely pull together to...
-
Customer Service Administrator
5 days ago
Bradford, United Kingdom Huntress - Leeds Full timeCustomer Service Administrator£25,000Hours: Full time (phone number removed) with a 2.30 finish on a Friday)We have a new and exciting opportunity for a Customer Service Administrator join the heart of a established customer care team for a market leading client in Bradford. This is a chance to join a small and welcoming team who genuinely pull together to...
-
Customer Service Administrator
4 weeks ago
Bradford, United Kingdom Huntress Full timeOur client is a large, global manufacturing organisation based in Bradford and they are looking for a Customer Service Advisor to join their team. The role will be varied but responsibilities will include: - Processing sales orders accurately in SAP. - Providing inbound telephone technical support. - Resolving any issues customer may have. - Liaising with...
-
Full Time Billing Customer Service Advisor
3 weeks ago
Bradford, United Kingdom Loop Customer Management Full time**Billing Customer Service Advisor** **Are you interested in joining us here at Loop as a Customer Service Advisor? in our Billing Department - You can earn up to £24,067 with our progression plan with a starting salary of £21,005, along with some excellent benefits!** **We are based on the border of Leeds and Bradford, in Thornbury near to Pudsey (with...
-
Full Time Billing Customer Service Advisor
2 weeks ago
Bradford, United Kingdom Loop Customer Management Full time**At Loop, we whole-heartedly believe that ensuring our employees are happy and feel supported at work is key to providing excellent customer service.** Loop was created in April 2000 from within the Kelda Group to provide managed customer services to our sister company Yorkshire Water. We are based in Thornbury, Bradford, on the border with Leeds (near...
-
Part Time Billing Customer Service Advisor
2 days ago
Bradford, United Kingdom Loop Customer Management Full time**At Loop, we whole-heartedly believe that ensuring our employees are happy and feel supported at work is key to providing excellent customer service.** Loop was created in April 2000 from within the Kelda Group to provide managed customer services to our sister company Yorkshire Water. We are based in Thornbury, Bradford, on the border with Leeds (near...
-
Full Time Billing Customer Service Advisor
1 week ago
Bradford, United Kingdom Loop Customer Management Full time**Billing Customer Service Advisor** **Are you interested in joining us here at Loop as a Customer Service Advisor? in our Billing Department - You can earn up to £24,067 with our progression plan with a starting salary of £19,358, along with some excellent benefits!** **We are based on the border of Leeds and Bradford, in Thornbury near to Pudsey (with...
-
Customer Service Sales Administrator
5 days ago
Bradford, United Kingdom Pearl Plastics UK Ltd Full timePearl Plastics UK LTD is looking to recruit an office based Customer Service Sales Administrator to join our friendly team based on the outskirts of Bradford. We are a local business that provides our customers with a fast and highly efficient service. We are looking for a hard working, self motivated individual that can work well under pressure. You must be...
-
Bradford, United Kingdom Kensa Contracting Full timeAs _**Administration and Customer Service Assistant**_ at Kensa Contracting your role will be to assist and support the Operations team on projects throughout the UK. You will play a vital role in dealing with callouts from clients across multiple schemes and allocating resources when required. You will be a part of a fast-growing business with support from...
-
Customer Service and Administration
3 days ago
Bradford, United Kingdom Butterfield Signs Ltd Full timeWe are expanding our customer service and administration team. Are you a conscientious self-starter who loves a challenge? This could be for you. The customer service role will require you to talk direct customers taking details and understanding what information they require. You will be able to understand and relay this information to your colleagues in...
-
Administrator
1 month ago
Bradford, United Kingdom Service Care Full timeKey responsibilities will include; - Maintain and update records within various management information systems - General 'team' administrative duties as and when required - Share information to ensure customer needs are met - Maintain office systems in an orderly manner - Undertake other basic business support duties as part of a team - Role is mostly...
-
Customer Service Administrator
4 weeks ago
Bradford, United Kingdom Reed Full timeSalary: £22,310 per annum + Excellent BenefitsLocation: Bradford, West Yorkshire (Hybrid working system)Job Type: Full-time We are currently seeking a Customer Service Administrator to join one of our prestigious clients in Bradford. This role offers a hybrid working system and a competitive salary with an extensive benefits package. If you are passionate...
-
Customer Service Administrator
5 days ago
Bradford, United Kingdom Burg Wachter UK Full time**Company description** Our UK office, in Bradford, West Yorkshire is home to the Burg-Wächter and Sterling security brands. It’s a brand new, modern 25,000sqft facility right next to the motorway network with free car parking. We are often looking for new talent to join the team, and all our current vacancies are listed below. You’ll be working in a...
-
Customer Service
2 months ago
Bradford, United Kingdom Mana Resourcing Full timeJOB TITLE: Customer Service Advisor LOCATION: Bradford SALARY: £ 25,200 CONTRACT TYPE: Permanent HOURS: Monday-Friday 08:30 - 17:00 The COMPANY Our client is a very well established international manufacturer of packaging products. They operate all over Europe where they have multiple sites in ten countries including four in the UK. Our client is currently...
-
Corporate Services Administrator
3 weeks ago
Bradford, United Kingdom West Yorkshire Fire & Rescue Service Full timeCorporate Services Administrator. Fire Service Headquarters, Birkenshaw / Hybrid. **£22,777 to £23,620 per annum.** Are you experienced in office admin? Do you enjoy working as part of a team? You can help West Yorkshire Fire & Rescue Service by providing a comprehensive office administration service to the Corporate Services department. You will be...
-
Corporate Services Administrator
2 days ago
Bradford, United Kingdom West Yorkshire Fire & Rescue Service Full timeCorporate Services Administrator. Fire Service Headquarters, Birkenshaw / Hybrid. **£22,777 to £23,620 per annum.** Are you experienced in office admin? Do you enjoy working as part of a team? You can help West Yorkshire Fire & Rescue Service by providing a comprehensive office administration service to the Corporate Services department. You will be...