Product Designer
3 weeks ago
The role
We believe in making lives easier by building outstanding experiences.
We're looking for inspired and curious people to join the design function to help develop the culture, and define principles to set the direction for the future of GoCardless products.
The team strives to deliver meaningful change to the people and processes we serve. Whether it's an internal tool or an outward-facing product, we take pride in our craft, from insight to application.
This role is focused on enabling users to onboard with GoCardless. As a regulated industry this process is complex and varies by country, so creating a simple flow to onboard our users is a critical step all our customers make. This role will also cover relevant areas of our customer support interactions, to help users through onboarding.
As the ideal candidate, you can work autonomously, are familiar with all UX best practices, and have strong visual design skills. Existing experience with user onboarding and verification in Financial or regulated products is an advantage.
What excites you- You have a growth mindset , motivated by driving business outcomes.
- You care about craft and constantly strive to raise the bar of quality across products.
- You’re a master of the end to end process, from researching and discovering problems through to designing the solution and providing input to delivery.
- You thrive in a collaborative environment and believe the best products are built through collaboration.
- You are passionate about designing and improving products by experimenting, prototyping and applying an iterative approach to validate ideas and learn.
- You care about the customer and design products to suit their needs.
- Curiosity to learn: We want designers with an appetite to learn whether its customer needs or self-development
- Innovative problem solving : We want designers who push the boundaries of what’s possible when designing solutions
- You are a team player: We are a close team and thrive on collaboration, the sharing of ideas and honest critique
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