Technical Support Engineer

3 weeks ago


Milton Keynes Buckinghamshire, United Kingdom Soltherm External Insulations LTD Full time

Technical Support Engineer (Facades & ETICS)
A Technical Support Engineer with previous EWI and design experience to facilitate the specification design stage through to the construction process. To support the external sales team and approved contractor network.
Responsibility for dealing with daily incoming inquiries for product, technical and estimating support to relevant sales managers and regions.
Ranging from specification and estimating advice to complex and involved project construction detailing and correspondence at design stage; Production of creative and compliant CAD details, U-Values, specifications (checking and production), and management of the technical and pricing package for the specific project.
Client facing duties including attending project design meetings, pre-start site meetings with main contractors, architects and sub-contractors, etc as and when necessary.
Minimum of 5 years within the building façades or other relevant construction field. Knowledge and understanding of the relevant Building Regulations and other relevant legislation requirements to assist with advice to the customer with the ability to be comfortable communicating with construction industry professionals from architects to contractors alike.
Minimum qualification of a relevant Bachelor degree within Engineering, Construction or other related discipline.
Conversant with AutoCAD, programmes along with general computer literacy
A commitment to quality, service and customer technical and pricing support
Sound technical knowledge of Soltherm systems and building technology
• Awareness of relevant construction and product related regulations Commercial Knowledge
• Sound commercial awareness particularly in relation to EWI systems being offered by Soltherm
Professional approach to the role appropriate to representing a premium building products business
Thorough in-depth knowledge of all walling and applications and performance as appropriate
• Up-to-date knowledge of all legislative requirements, in particular Building Regulations, BBA Approvals, BDA Kiwa Approvals & British Standards
Deep understanding and implementation of PAS2030/2035 guidelines
• Issue project drawings, specifications, calculations, etc to customers via communications with Sales Manager
• Manage along with relevant Sales Manager projects from specification stage through to quotation stage to eventual handover at on site stage to contracts manager; Manage of technical elements of project files
• Attend design meetings if required for major projects and as and when requested by Sales Manager
• Upkeep and continual development of CAD Standard details for ALL facade systems and management of issuing and recording processes of detailing work
• Major involvement in specification production and management for large scale and complex projects
Job Type - Permanent / Full-Time



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