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Digital Technical Support Engineer

4 months ago

Milton Keynes, United Kingdom Page Group Full time

Support customers and internal sales with delivery of Connected Services and digital tools for technical delivery and onsite installations. Work alongside our Customer Service Global digitization team.

**Client Details**

One of the world's leading engineering companies which helps customers to use electrical power effectively and to increase industrial productivity in a sustainable way; provides value-added solutions in robotics, machine and factory automation and has around20 locations in UK.

For the 2nd year running has been recognised as a Top Employer in UK.

**Description**

**Digital Service Delivery Remote**:Onboard and maintain digital agreement holding. Connected Service customer accounts. Run digital reports for customers remotely. Work with our Global Service support center on event message reporting andplatform development. Enable user access to digital portals.

**Digital Service Delivery Onsite**: Sales support through technical digital service delivery. Onsite integration and setup of services. Onsite installation of hardware.

Demonstration of platform. Run digital reports and review alongside the customer

**Profile**

**Requirements - Qualifications, Knowledge, Skills & Experience**:
GCSE's A*-C (English, Maths, Science) - (Higher/ equivariant).

Electrical/ Mechanical/ Software engineering qualification.

Network configuration.

IT equipment setup and configuration.

Data management tools and databases.

Technical support experience (Desirable)

Personal interest in Engineering (Desirable)

**Job Offer**

Great Career progression

Flexibility - Hybrid role, after first 2 months