Housing Management Coordinator

3 weeks ago


Bury St Edmunds Suffolk, United Kingdom Home Group Full time

Job Description - Housing Management Coordinator (24819)
Permanent, Part time (25 hpw) based on a 3 week rota, 1 weekend in 3
61 ph (Salary £24,664 pa) pro rata, and great benefits, including Health Cash Plan
Sleep In Shifts of £50.00 and On Call Shifts of £14.30 per shift.
This is a great opportunity for a Housing Management Coordinator to join our team here at Britannia House in Bury St Edmunds. As our Housing and Property Guru, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation.
Britannia House is a 12-bed house with self-contained rooms, and we accommodate single customers, couples and we also accept customers with their much-loved pets at our properties. Typical day as a Housing Management Coordinator
Receive direct referrals from West Suffolk Council and accommodate customers that have presented homeless within West Suffolk that have a priority need.
Help our customers with housing benefit claims and Homelink applications, making sure that payments are received on their rent accounts.
Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales.
We take great pride in providing clean and safe properties for our customers, you will be managing voids and repairs and ensuring the rooms a relet at a high clean standard.
Support customers to engage with external support within the community such as GP’s, HNS health out-reach drug and alcohol services etc.
Fancy going home each day knowing that you have helped change our customers lives for the better? Experience in managing a housing management caseload and overseeing landlord and housing management duties.
Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Our manager is Janet Wood who has been at Britannia House for 15 years.We have Anna who has been with us for 4 years, Amanda who has also been with us for 4 years and our apprentice and part time Housing Management Coordinator Marc. We all love gardening, and all get involved in the blooming Britannia Garden project creating a nice space for our customers. We love animals too and they love the garden area also.
You’ll work on a 3-week rota basis, working 1 weekend in 3 and take your turn working days, evenings, and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. 34 days annual leave (including bank hols and a “me day” to use for whatever you fancy) the option to buy 5 more, a me day and time off for volunteering too
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Our tools and support help you when you need them.
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