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Customer Service Assistant

2 months ago

Exeter Devon, United Kingdom Britbet Racing LLP Full time €12
*Customer Service Assistant (Betting)*

We are looking for Customer Service Assistants to work with us in our West betting team in the public, restaurant and hospitality areas of Exeter, Newton Abbot and Taunton Racecourse on live race days

This role is casual - perfect along side a another job, or those who have retired/students wanting some extra cash.

*\*Please only apply if you can travel to all racecourses.\**

*Who are we looking for?*

· Applicants 18+

· Excellent customer service skills/cash confidently/good mental arithimetics - 1 year experience preferred

· Confident speaking to the general public

· Drivers/keen travellers are ideal for most regions

· No prior experience needed as paid training is provided.

*What does the role entail?*

· You will place the customers bet/s on the terminals when approached

· Pay out winnings to customers who present you with a winning ticket

· Providing an excellent level of customer service

· Cash handling effectively and cash up your float at the end of each race day

· Confident in talking to customers about their day, as well as odds and non-runners etc (this is displayed on your screen) - going the extra mile to provide a pleasant, friendly experience for all

*Why work for us?*

· Working in a friendly and supportive environment

· A fun and fast-paced customer service role

· Competitive hourly pay and holiday pay

· Receive travel pay to work at other racecourses

· Work at some of the most prestigious racecourses and racing events in the country

· Casual work, no minimum amount of hours to complete

· Free on-site parking

*Uniform*

· White shirt/blouse, black smart trousers/skirt, black smart shoes

*Salary*

· Minimum £11.75 per hour + holiday pay 13.3%

· Increased rate for York Ebor, Cheltenham Festival, The Grand National and other large fixtures

· Monthly pay - Holiday pay can be accrued or paid out monthly based on preference

*Apply now*

_INDHP_

Job Types: Part-time, Zero hours contract

Pay: From £11.75 per hour

Additional pay:
* Tips
Benefits:
* Free or subsidised travel
* Free parking
* On-site parking
* Referral programme

Application question(s):
* Are you able to commute to Exeter, Newton Abbot and Taunton Racecourses?
* Are you a driver with access to a vehicle?

Experience:
* cash handling: 1 year (required)
* customer service: 1 year (required)

Work Location: In person