Customer Services Team Leader
1 month ago
We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Exeter Click & Collect branch and help customers get excited about our products.
24,500 + performance-related bonus of up to £6,720 per annum
~ 33 days annual leave
~ Flexible working hours
~ Generous employee discounts
~ Private health care and sick pay cover
~ Passionate about cars? Passionate about customer service? As an Arnold Clark Click & Collect Product Genius, you'll play a key part in the Click & Collect process, introducing customers to the car they've chosen online for the very first time. You'll also help the customer through the process of selling their car to Arnold Clark. You'll be committed to learning about our products and be able to deliver an outstanding level of service when customers come to collect or sell their car.
This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and you'll be rewarded with plenty of opportunities to increase your earnings and develop your career.
Willing to learn and work with our branch network to ensure our customers have a great experience.
A full UK driving licence.
Completing the handover and purchase of cars for our Click & Collect service.
Encouraging customers to share their experiences on social media.
Helping the customer familiarise themselves with their new vehicle.
Helping customers sell their car through our Sell Your Car service.
Providing relevant information and being there for our customers when assistance is required.
You'll get plenty of training and coaching, but we are looking for candidates with a thirst for knowledge and an ability to learn. Your work hours will follow a weekly fixed rota, allowing you to plan your work-life balance.
With Arnold Clark, you'll benefit from excellent working conditions, generous retail discounts, extensive training, life assurance and private health care, making our package one of the best in the industry.
We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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