Customer Category Manager

Müller UK & Ireland is Wholly Owned By Unternehmensgruppe Theo Müller Which Employs Over 31,000 People Throughout Europe. In The UK, Müller Develops, Manufactures And Markets a Wide Range Of Branded And Private Label Dairy Products Made With Milk From 1,300 Farmers In Britain.Müller Is Ranked Within The Top 20 In The Grocer's Top 100 List Of Britain's Biggest Brands And Is Picked From Shelves Millions Of Times Each Year. Müller UK & Ireland Includes Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Customer Category Manager Location: Market Drayton (Hybrid) Contract Type: Full-time, Permanent Bring your passion for category growth and data-driven storytelling to Müller. At Müller, we're proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you'll be at the heart of our commercial strategy—building trusted customer partnerships, unlocking category growth and championing the Müller brand through insight-led thinking. What You'll Do Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in-store and online). Act as the primary category contact for your customer base, supported by a clear external contact strategy. Drive simple, effective cross-functional communication on category performance, NPD status and actionable insights. Represent the voice of the customer and category in brand development, acting as a Brand Champion. Support a coaching culture, encouraging team development and collaboration. Contribute to strategic business processes including SBRs, account planning and JBPs. Analyse data to identify trends and opportunities, turning insights into compelling commercial stories. What You'll Bring A bachelor's degree or equivalent experience. A confident, articulate and adaptable communication style. A positive, can-do mindset with the ability to build strong stakeholder relationships. Curiosity and creativity in presenting a compelling vision for growth. A keen eye for detail, with the ability to think strategically and challenge the status quo. A self-motivated approach and a desire to support both personal and team development. Desirable Experience Includes Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury's SIP). Presentation and negotiation skills. Basic leadership experience and a strong understanding of commercial processes. Why Müller? We're a Values-led Business With a Passion For Quality, Innovation And Our People. When You Join Müller, You're Not Just Taking a Job – You're Becoming Part Of a Team That's Proud To Make Products People Love. Here's What's In It For You Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. Ready to shape the future of dairy with us? Apply now and bring your category expertise to a brand that's built on trust, insight and growth. #pinksquid Contact Details F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ