Apprentice Level 3 Business Administration

3 weeks ago


Birmingham, United Kingdom Queen Alexandra College Full time

Business Administration Apprentice (Level 3)
Employment Type: Apprentice
Compensation: £11.To provide general administrative support for business activities and the team within All Formats and College Reception.
Contract Type : Fixed Term Apprenticeship
We have partnered with South and City College to apply for this role please click the link below
Queen Alexandra College (QAC) is a national residential College and registered
charity that supports a diverse range of student/client abilities and needs. College provides education, training, and routes to independent living and
employment through an innovative, holistic approach to learning and support.
We welcome students who come to our College from all over the country – as well
as many who are local to us. suburb, on a friendly and green 8-acre campus with excellent facilities and
QAC makes a positive difference to the lives and learning of people with disabilities
Our College values drive how
College. All profits are paid back into the charity and help to enhance the QAC
All Formats is a commercial enterprise operating within
and wholly owned by Queen Alexandra College, providing Braille Transcription
Services, Large Print, Audio Transcription and Consultancy Services to a wide range
Receiving daily deliveries from couriers, sorting, reconciling them and inputting
them onto the All Formats network. Assisting with daily postal duties, including sorting, franking, generating postal
manifests ready for Royal Mail collection.
- Packaging and enveloping completed documents and checking contents of
Answering All Formats telephone and directing call to correct individual
- Monitoring stocks of stationery and ordering where required.
holiday/absence and break cover, as required.
- Providing a professional and effective Reception service for the College,
Providing support with the visitor/contractor sign in/out protocols, to help ensure
these are strictly adhered to and that visitors and contractors are parked in
visitors, using the College’s Visitor Photo ID system. Providing visitors/contractors with relevant information on arrival, including
Receiving and handling internal/external telephone calls using the Reception
telephone system, in a professional manner, ensuring queries are effectively
external collection.
- student, staff and College data, in line with Data Protection/GDPR requirements.
Following QAC Policies and Procedures.
- Use of office equipment (photocopier, phone systems, franking machine, scanner
Adhere to the College’s Health and Safety Policy at all times, recognising
Collaboration and Inclusion and FREDIE (Fairness, Respect, Equality, Diversity,
Inclusion and Engagement).
- Comply with all College policies and procedures.
- Complete any training required for the role.
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Creative, Initiative, Non judgemental, Patience
GCSE or equivalent English (Grade 4/C) Essential
Training you will receive :
On completion of your apprenticeship, you will receive a Level 3 in Business Administration which can allow you to progress to Level 4.
You will be required to attend our Digbeth campus every other Wednesday to complete your knowledge based part of the apprenticeship with blended learning.
We have partnered with South and City College, to apply for this role please click the link below
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