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1st and 2nd Line IT Support Engineer

2 months ago


Liverpool, United Kingdom In Technology Group Full time €23,000 - €28,000

Role: 1st / 2nd Line IT Engineer Location: Our client, a successful family run business (since the 1980’s) are growing their team and looking for an enthusiastic 1st/2nd Line IT Engineer to help support their internal user base and assist with current and future IT projects.

Provide 1st and 2nd Line IT Support to an internal user base of 200+
Build, maintain and install hardware across the office
Software support including installation
Manage user accounts, giving access and permissions where necessary
Ensuring efficient running’s of all IT equipment
Asset management, ensuring it is kept up-to-date

Active Directory / Group Policies
Microsoft Office Suite
Office applications including SharePoint, PowerShell, Intune
Knowledge with virtual servers is desired but not essential

Employee Assistance Programme
~ Free parking on site
~ Staff discounts
~ Discounted Gym membership
~ Cycle to work scheme
~23 Days Holiday, plus bank holidays
~ Employee recognition awards


The role would be suitable for someone that is passionate about all things IT, you are enthusiastic and love to bring new idea’s to the table Please apply if it sounds like something you are interested in, for immediate consideration

Keywords: IT Support Engineer, IT Technician, 1st/2nd Line, IT Support Analyst, 1st line, Service Desk Analyst, 2nd Line