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Sales Administrator

2 months ago

Orpington Greater London, United Kingdom Bell Full time

About this role:

An exciting opportunity exists for a Sales Administrator to join our Southern Home Counties Branch.

Business Overview:

Bell is currently one of the largest Property Services contractors in the UK, both in terms of our geographical coverage and our directly employed workforce.

We have been a family owned and operated company since 1988. Our group has grown since then to offer a full spectrum of property services including: Planned and Project works in Painting, Roofing, Flooring, Passive and Active Fire Protection, Kitchen and Bathroom Replacements, Multi-Disciplinary Fabric Upgrades, Retrofit and Energy Services and Response and Void Maintenance Contracts, delivered by expert, directly employed teams across 40 branches.

Our largest sectors are Social Housing, Defence, Local Authority, Healthcare, Education, Retail and Leisure, Commercial and Industrial. Our complementary private residential offering, Paint My Home, our specialist new build flooring and coatings business CB Contracts, and our Health and Safety advisory company, Abco Safety, complete our suite of businesses.

Our key strength is our people. We aim to help every team member progress to reach their full potential and are proud to have Directors on our board that began their career with us as Apprentices. We spend time developing training programmes to help our employees achieve their goals and instil a sense of pride. We seek out business opportunities to build employee and community skills and are considered one of the largest employers of apprentices within the construction industry.

For additional information on Bell Group, please visit our website and social media platforms

Find us on Linkedin - Facebook - Twitter: BellGroupUK

Bell Group is proud to be an Equal Opportunities and accredited Living Wage Employer.

Job Purpose/Background:

As a Sales Administrator, you'll be the backbone of our sales team, ensuring that everything runs smoothly behind the scenes.

Reporting to the PA to the Chief Executive Officer, you will support the flow and communication of information across the business as well as to external parties to ensure seamless co-ordination in the sales process. Some of which may require you to handle sensitive and complex issues in a professional and objective manner.

Your day-to-day will involve:

Key Responsibilities:

  • Handle customer enquiries to ensure quotes are submitted accurately and on time via the ERP
  • Ensure quotes are on the correct and up-to-date templates whilst co-ordinating with the relevant departments for a timely delivery
  • Ensure deadlines are met by working closely with the sales, finance and operations teams to provide a seamless and co-ordinated service
  • Collate and submit monthly/quarterly framework data returns by keeping up to date and accurate forecasts and records
  • Gather, analyse, and distribute relevant reports and information to the business as required
  • Support with processing ERP data to cover sales team holidays/absences
  • Ensure data within ERP system is accurate
  • Work closely with the sales team with any requirements they have for their clients
  • Learn and understand existing and new client portals to support when necessary
  • Manage and coordinate the central Paint My Home sales email address along with the Scotland administration team
  • Make contact with Paint My Home customers that have enquired with us via our website/email/phone call and manage communication to provide answer queries, provide updates and maintain a high level of customer service
  • Log opportunities for Paint My Home and send to the Contracts Manager to survey

The specific duties and responsibilities identified above capture the key elements of the role. You are expected to undertake any additional duties allocated to you as reasonably required.

Knowledge / Experience:

  • Eagerness to learn, with a desire to develop and grow
  • Good organisational and time management skills so that you can manage multiple tasks at once, stay organised and ensure that no detail is overlooked
  • Good PC skills and comfortable using MS Office and Dynamics 365
  • Professional manner both over the phone and face to face
  • A confident communicator, both written and verbal, with the ability to build strong relationships with customers and colleagues
  • Ability to multi-task and prioritise workload
  • Discretion and confidentiality
  • Proactive, efficient and self-motivated
  • Able to adapt to new situations and tasks
  • Strong proofreading skills
  • Proactive and ready to use your initiative
  • Enjoy working in a team and always ready to lend a hand when needed

Benefits:

  • Competitive salary based on skillset and experience
  • 31 holidays including public holidays which increases with length of service
  • Opportunity to earn a bonus
  • Cycle to Work scheme
  • One flu jab per year
  • Paid maternity and paid paternity leave
  • Employee Assistance Programme
  • Life Assurance cover
  • Pension contributions
  • Access to cancer care specialists for employees impacted directly or indirectly by cancer
  • Refer a Friend Bonus Scheme
  • Long Service Awards

Applications directed to: Georgia Lockett

Branch: Southern Home Counties

Bell Group Key Beliefs:

  • Protect our people, protect our places, protect our planet
  • Support our communities, customers and local economies
  • Driven to improve, driven to succeed
  • Here to listen, here to speak
  • Proud of you, proud of your work, proud of us

#BelieveBeBetterBeBell