Field Technician
4 weeks ago
Field Service Technician
Job Summary: Our client, a reliable plastics injection molding machine manufacturer, is seeking an experienced Field Service Technician. The Field Service Technician performs work remotely at customer sites, installing and servicing equipment, and providing customer training and support as necessary.
Performs software and hardware installations.
# Educates customers on equipment operation.
# Provides technical support to customers.
# Provides written reports to the Service Manager.
# Calibrates machines for optimum performance.
# Communicates with Central Service/Manufacturing/Parts Center.
# Provides follow-up support to customers.
# Provides guidance/training to junior Technicians.
# Performs other duties/projects as required.
Educational/Training Requirement:
Associates in Industrial Maintenance Technology – concentration in Injection Molding Machines Degree in Mechatronics OR equivalent work experience
BS in Mechanical or Electrical or Polymer Science/Plastics Technology or Equivalent Experience
8+ years in Injection Molding troubleshooting or processing or prior experience as a Field Service Injection Molding Technician/Service Engineer
Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic and mechanical systems
Knowledge of plastic processing and injection molding
Strong customer service orientation
Extensive experience with injection molding machines
Health, dental, and vision insurance upon hire
3 weeks' PTO
Employer-paid life insurance, long and short-term disability
Comprehensive vehicle program, per diem, tool reimbursement, cell phone, laptop
Full-time
00 per hour
Dental care, life insurance, paid time off, vision care
8-hour shift, day shift, overtime
Plastics injection molding: Willingness to travel:
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