Customer Contact Advisor

1 month ago

Silverstone Northamptonshire, United Kingdom Dekra Automotive Ltd Full time
Customer Contact Advisor - Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £23.5K per annum, increased to £25K on successful completion of probation + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational

Hours:

8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits:

25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 44,000 employees in more than 50 countries on all five continents In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. As our Customer Contact Advisor, you will deliver a Porsche Experience to match the product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision. You will build relationships with everyone associated with the brand and deliver a professional level of service tailored to each individual customer's needs. In addition to this as our Customer Contact Advisor you will be responsible for: Receiving calls and correspondence which may be requests for information, booking requests or amendments, ensuring compliance to agreed departmental SLA & KPI's. Handling all calls and correspondence from both internal & external customers. Fulfilling outbound call activity as required. Accurately updating the Porsche Customer database (C@P) as required. Processing payments via an online system. Processing and fulfilling customer invitations following their purchase of a Porsche model. Building up and continuously updating individual specialist knowledge in relation to the Porsche products and PCGB strategy. Conducting Porsche Experience Centre reception duties on occasion. In order to be successful in this role you must have / be: Ability to demonstrate experience of working within a Customer Service environment Ability to provide excellent customer service both over the telephone or face to face PC literate and excellent VDU/keyboard skills The aptitude and desire to gain good all-round product knowledge If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today No agencies please.

TPBN1_UKTJ

  • Customer Contact Advisor

    1 month ago

    Northamptonshire, United Kingdom The Bedford College Group Full time

    We have a great opportunity based at our Corby campus for a Customer Contact Adviser to become a key member of our Customer Services department. As a Customer Contact Advisor, you will play a pivotal role in the success of our students through: - Providing a professional, high quality front of house and information, advice and guidance service to customers...

  • Customer Contact Advisor

    1 week ago

    Corby, Northamptonshire, United Kingdom Northampton Business Directory Full time

    Job Title:Customer Service Advisor, Corby & Kettering Location: Corby Salary: £12.00 per hour Hours:Monday to Friday 0800-1700 We are working with a local client to find staff for their Customer Contact area. The role will involve direct contact with students, and you will provide direct administrative support to them along with the management teams. ...

  • Customer Contact Advisor

    1 week ago

    Kettering, Northamptonshire, United Kingdom Interaction Recruitment Full time

    Job Title:Customer Service Advisor, Corby & Kettering Location: Corby Salary: £12.00 per hour Hours:Monday to Friday (Apply online only) We are working with a local client to find staff for their Customer Contact area. The role will involve direct contact with students, and you will provide direct administrative support to them along with the...

  • Customer Service Advisor

    1 week ago

    Northampton, Northamptonshire, United Kingdom Opus People Solutions Ltd Full time

    Customer Service Advisor Pay: £13.74 per hour Length: 3 Months Days/Hours: Monday - Friday Location: One Angel Square (Office based or Remote) Opus People Solutions are recruiting on behalf West Northamptonshire Council for a customer Service Advisor to maximise resolution of enquiries and information requests from customers at first point of contact....

  • Customer Training Support Advisor

    1 week ago

    Northampton, Northamptonshire, United Kingdom Opus People Solutions Ltd Full time

    Customer Service Advisor 74 per hour Days/Hours: Monday - Friday Location: One Angel Square (Office based or Remote) Opus People Solutions are recruiting on behalf West Northamptonshire Council for a customer Service Advisor to maximise resolution of enquiries and information requests from customers at first point of contact. Please ensure you have...

  • Service Advisor/Senior Advisor

    4 weeks ago

    Kettering, Northamptonshire, United Kingdom Pendragon PLC Full time

    Senior Service Advisor Competitive salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and...

  • Customer Service Advisor

    4 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement AdvisorLearn more about the general tasks related to this opportunity below, as well as required skills.Northampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service.We're...

  • Customer Service Advisor

    2 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Job Description Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with...

  • Customer Service Advisor

    4 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement AdvisorNorthampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service.We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional customer service,...

  • Customer Service Advisor

    4 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement AdvisorNorthampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service.We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional customer service,...

  • Customer Service Advisor

    3 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional customer...

  • Customer Service Advisor

    4 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement AdvisorNorthampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service.We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional customer service,...

  • Customer Service Advisor

    4 days ago

    northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement AdvisorNorthampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service.We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional customer service,...

  • Customer Service Advisor

    4 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement AdvisorNorthampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service.We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional customer service,...

  • Customer Service Advisor

    3 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional customer...

  • Customer Service Advisor

    3 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Customer Service Engagement AdvisorPlease make an application promptly if you are a good match for this role due to high levels of interest.Northampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer...

  • Parts Advisor/Aftersales Advisor

    3 days ago

    Corby, Northamptonshire, United Kingdom Octane Recruitment Full time

    Hours: Monday to Friday, 8-5 Working for this busy Material handling company, you role will be to deal with both retail and trade customers to source the right Parts for the customer's needs. Enhanced Holidays Competitive starting salary Company pension schemeRole: To successfully help run the department, reporting to the Parts Manager To help...

  • Customer Training Support Advisor

    2 days ago

    Northamptonshire, United Kingdom S-SA Digital Full time

    Job Description Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with...

  • Parts Advisor

    3 weeks ago

    Corby, Northamptonshire, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR Basic Salary & OTE - £30,000 Working Hours - Monday - Friday 8am till 6pm & 1 in 2 Saturdays Location - Corby   A main dealership is seeking an experienced Parts Advisor to join their team. Ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be target driven,...

  • Parts Advisor

    3 days ago

    Corby, Northamptonshire, United Kingdom Octane Recruitment Full time

    Parts Advisor Vacancy - Material Handling trade- Corby Hours: Monday to Friday, 8-5 Salary: £26,000 to £29,000 DOE Would you like to work for one of the leading providers of material handling equipment in the UK? We are currently recruiting for a Parts Advisor for our client's workshop in the Corby area Working for this busy Material handling...