Senior Sales Administrator

1 month ago

United Kingdom SPT Labtech Ltd Full time

We are looking for a proactive, flexible and highly organised Senior Sales Administrator to support our growing Service & Sales departments at SPT Labtech . You will be responsible for the sales order processing, overseeing inbound email and phone customer communications.

About us:

Based in Melbourn, SPT Labtech makes products that transform the way scientists work. For more than two decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalised experiences designed for real-world challenges in the lab.

Want to be part of a team that’s truly making a difference?

Your key responsibilities will include:

  • Consumables order processing, working closely with customers to ensure their goods are shipped on time, every time (including checking of ecommerce inbox)
  • Prepare consumable quotes and provide pricing to customers as required
  • Process all instrument orders – primary contact for providing the customer acknowledgement of orders and subsequent details of delivery / installation dates
  • Ensure that all Sales Summary Forms and relevant paperwork is accurate and submitted to Accounts Dept to ensure the timely processing of all sales orders
  • Update Sales Force opportunities with closing information, including instrument and purchasing contact details
  • Open new accounts on Infor Ecommerce system
  • Handle accounts queries and ensuring they are responded to appropriately.
  • Supervise the RMA (Return Merchandise Authorisation) process to maintain customer satisfaction levels with our products.
  • Process FOC customer orders and RMAs where required
  • Release credit note paperwork as required

Skills & Attributes

You:

  • Experienced in driving customer satisfaction in a technical customer service role
  • Have excellent interpersonal and communication skills
  • Adaptable and resilient, adjusts quickly to changing priorities and conditions

The essentials:  

  • A good understanding of sales processes and wider business processes
  • Be enthusiastic and able to interact with multiple departments and personnel
  • A good telephone manner and an ability to convey confidence and efficiency
  • Be organised and have clear thinking with a good ability to prioritise
  • Experience using Syteline/Infor or a similar ERP system for an OEM
  • Experience using Salesforce would be desirable
  • PC literate and able to maintain and apply database data

Our commitment to you:

You’ll be working with smart professionals in a motivated and driven team.

We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus.

We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees' diverse needs as we strive for excellence together.

#J-18808-Ljbffr

  • Sales Support Assistant

    3 days ago

    United Kingdom Allstaff Recruitment Ltd Full time

    Allstaff Recruitment are currently seeking a Sales Support/Sales Administrator based in Biggleswade for a reputable professional organisation. Summary of the Sales Support/Sales Administrator role… Type of Contract: Permanent Hours: Full or Part Time, 30 hours Monday - Friday 9:30am - 3:00pm Full time - Monday - Friday 9:00am - 5:00pm As the...

  • Senior Administrator

    1 week ago

    United Kingdom ITSS Recruitment Ltd Full time

    Description Our client, a leading manufacturer in High Wycombe, is recruiting for a senior sales administrator, with a focus upon Exports and Shipping, manging a small team. This is a fast growing, global company with new developed offices. Prior experience of exporting administration and processing orders is preferable. Preparing shipping and export...

  • Medical Sales Representative

    4 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account ManagerA innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted.Product portfolio –Capital ultrasound probe disinfection solutions...

  • Medical Sales Representative

    4 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account Manager A innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted. Product portfolio – Capital ultrasound probe disinfection...

  • Medical Sales Representative

    4 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account Manager A innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted. Product portfolio – Capital ultrasound probe disinfection...

  • Medical Sales Representative

    4 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account ManagerA innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted.Product portfolio –Capital ultrasound probe disinfection solutions...

  • Medical Sales Representative

    4 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account ManagerA innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted.Product portfolio –Capital ultrasound probe disinfection solutions...

  • Medical Sales Representative

    3 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account Manager A innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted. Product portfolio – Capital ultrasound probe disinfection solutions...

  • Senior Manager Retail Sales

    3 weeks ago

    United Kingdom Sales Logic Full time

    My client are a retailer specialising in fitness equipment and accessories. They offer a wide range of products such as exercise machines, weights, gym accessories, and other fitness-related items. They cater to individuals and businesses looking to set up home or commercial gyms and are looking for a Store Manager to help manage the team at their...

  • Graduate Medical Sales Representative

    4 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account Manager A innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted. Capital ultrasound probe disinfection solutions sold into the...

  • Graduate Medical Sales Representative

    4 weeks ago

    United Kingdom Progress Sales Recruitment Full time

    Sales Professional / Business Development Manager / Key Account Manager A innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted. Capital ultrasound probe disinfection solutions sold into the...

  • Sales Administrator

    7 days ago

    United Kingdom Colossus Recruitment Ltd Full time

    3 days ago Be among the first 25 applicants This range is provided by Colossus Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Contracts Controller / Sales Administrator / Sales Controller - 100% Office Based. Due to the rural location it is essential that you own and...

  • Sales Administrator

    2 weeks ago

    United Kingdom PSi Talent Full time

    Sales Administrator We are seeking a highly organized and detail-orientedSales Administrator to join our team. The Sales Administrator will provide administrative support to the sales department, ensuring smooth operations and efficient customer service. This role requires excellent communication skills, strong attention to detail, and the ability to...

  • Senior Administration

    1 month ago

    United Kingdom Subsea Oil and Gas Directory Full time

    This is a list of worldwide Information System Administration jobs in the oil and gas industry. The Information System Administration position is categorised as Software and IT jobs, vacancies and careers. Contact the companies to find the Information System Administration job salary and benefits. List of Information System Administration positions When...

  • Retail Sales

    2 weeks ago

    United Kingdom Rayner Personnel LTD Full time

    Join to apply for the Sales Administrator role at Rayner Personnel Join to apply for the Sales Administrator role at Rayner Personnel Sign in to save Sales Administrator at Rayner Personnel . Sales Administrator - Southwold, Suffolk A fantastic position has become available for an Estate Agency Sales Support/Administrator to join a premium...

  • Sales Administrator

    2 weeks ago

    United Kingdom In Leicester Full time

    Job Description Sales Administrator Ellistown, Coalville Full time, office based £24,000 My client is a reputable construction business based in Coalville. Due to business growth, they have an opportunity for an Sales Administrator to join them on a full time permanent basis. This role is ideal for someone who has worked in sales but doesn’t enjoy...

  • Senior Administrator Legal

    1 week ago

    United Kingdom ITSS Recruitment Ltd Full time

    Description Our client, a leading manufacturer in High Wycombe, is recruiting for a senior sales administrator, with a focus upon Exports and Shipping, manging a small team. Prior experience of exporting administration and processing orders is preferable. Preparing shipping and export documentation Recording delivery data for KPI's Providing shipping...

  • Car Sales Executive

    1 month ago

    United Kingdom Townparks Car Sales Full time

    This is a full-time position hours Monday to Thursday 8.30am to 5.30pm, Friday 8.30am to 5.00pm, Saturday 8.30am to 12.30pm, plus 1 late night per week until 7.30pm. The suitable candidate should be: · Experienced in a car sales role. · Experienced in used vehicle valuation. · Knowledgeable in a wide range of vehicles. · Full valid driving licences for...

  • Sales Administrator

    3 weeks ago

    United Kingdom People Solutions Group Limited Full time

    SALES ADMINISTRATOR MONDAY - FRIDAY: 09.00 - 17.00 GBP23,500 to GBP25,000 PER ANNUM People Solutions are partnered with a long-standing client in the Engineering and Manufacturing industry, who are actively recruiting for a Sales Administrator to join their team in Mexborough. Benefits Competitive salary Private medical scheme Holiday...

  • Sales Administrator

    1 week ago

    United Kingdom Elevation Recruitment Group Full time

    Sales Administrator - Sherburn in Elmet - £24,500 - Monday to Friday 8am - 4:30pm - Fantastic benefits package Join our Client, a successful manufacturing business in Leeds! As the business continue to grow, they are seeking a detail-oriented Sales Administrator to contribute to their success. As an Sales Administrator, you will play a crucial role in...