IT Support Analyst
4 weeks ago
Role: Insurance Policy Wordings & Technical Support Specialist
Contract: Permanent
Manchester, Liverpool, Birmingham, Leeds or Kent – Hybrid
This role supports the delivery of policy wordings and supporting documentation for new product lines and revisions to existing products. You will be a key member of the team supporting the underwriters on any technical issues and help streamline some of the processes.
Contribute to the development of new policy wordings, IPIDs, clause libraries, schedule templates (manual and electronic) for existing classes or for new lines of business, including proof reading and critical review.
Manage the review, improvement, updating and maintenance annually of all versions and variations of all policy wordings for all classes.
Maintain a record of all such versions and variations, including start and end dates for their validity, liaising with internal and external IT colleagues in this regard.
Support the Lines of Business, Marketing and Distribution in drafting or proof-reading marketing and training collateral.
Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
Perform periodic and ad hoc accuracy checking, such as overseas taxes.
Perform periodic and ad hoc reporting such as ATIA, Gareat and TRIA.
Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
A detailed understanding of policy wording construction.
An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd’s market and Lloyd’s Europe.
Excellent communication skills, particularly written English.
Policy document drafting, particularly the avoidance of ambiguity, including the necessary MS Word skills to support document creation, making use of styles, tables, etc
Policy document critical review, with a keen eye for detail.
Relationship building.
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