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Part-time Trainer

2 months ago


United Kingdom Practice Plus Group Full time €43,805

Due to growth, we are now looking for a Clinical Trainer for our brand new site in Stockton-on-Tees. This a permanent full time role, 37.5 hours per week contracted on a flexible basis to cover both full time and part time training courses.
You will work with the Head of 111 Training, Network Clinical and Operational trainers, to devise, co-ordinate and deliver induction and new starter training, Pathways upgrade training, soft skill and technical training within the 111 call centres by providing clinical and operational input.
As an experienced NHS Pathways Clinical Advisor and Accredited NHS Pathway Clinical Trainer, you will be responsible for the delivery of high-quality clinical and non-clinical NHS Pathways, bespoke workshops and other solutions.

You will also regularly deliver Pathways Clinical Core Module 1 and 2 and coaching courses. As well as this, you will support and lead NHS Pathways release updates, soft skill and technical training at site and across the Network.

In conjunction with the site based Operational Trainers, you will support both Operational and Clinical colleagues in the Foundation Bay actively coaching and mentoring, manning Foundation Bay advice line and recording activity to ensure robust development plans are in place to ensure that staff leaving the Foundation Bay are ready to join our experienced 111 call handling team.
This is a varied and high-profile role where you can make a difference in a career focused on personal and on-going professional development.

Ability to analyse performance data.
Understanding of call centre metrics and resource planning methods.
Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.