ICT Technician
3 weeks ago
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician.
Huddersfield Site based - Monday Friday
As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation.
Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems
Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality
Maintain and update IT equipment inventory, performing upkeep as needed
Collaborate with third-party vendors to report and resolve IT issues when necessary
Assist in the setup of fob keys and user accounts, ensuring security and access control
Create and maintain comprehensive IT procedures, manuals, and guides for internal use
Participate in other IT-related duties as required to support business operations
We are keen to speak with IT professionals who possess the following skills & experience:
Proven experience in providing 1st & 2nd line IT support in a professional environment
Strong knowledge of Windows operating systems, Office applications, and document management systems
Experience with hardware and software troubleshooting, including setup and deployment
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