Commercial Insurance claims Handler

3 weeks ago


Bridgend Bridgend, United Kingdom Smart Solutions Group Full time

Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales.
To be considered for this role you’ll need at least 3-years’ experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is essential as you’ll be managing your own designated case-load, ensuring claims are processed and settled within the company’s guideline.

The client offers a competitive salary plus fantastic benefits, including a non-contributary pension, private healthcare for you plus a spouse, private dental cover, wellbeing vouchers every single month, a performance-based bonus and you’ll be working in a state-of-the-art office.

Key Responsibilities of the Claims Handler :
Ensuring all claims allocated are controlled within company philosophies/procedures and KPI’s to achieve investigation, negotiation and equitable settlement in accordance with levels of expertise/authority/responsibility of team staff.
Providing support to senior management with day-to-day staff development to aid and supplement efficient progress to resolution of claims.
Authorising claims payments in accordance with departmental limit.
Acting as liaison/referral contact for queries, providing claims support and expertise.
Monitoring and reporting on services/costs of external providers, so as to achieve best performance/value for the company.
Attending and/or chairing meetings at office locations and at broker or client premises.

You’ll be a strong communicator with excellent relationship building skills

Opportunities to progress within a global organisation
~25 days holiday + bank holidays plus other excellent benefits
~ Long term career prospects
~ Flexible hours
~ No evening/weekend work
~ Non-contributary pension
~ Private healthcare from you and a spouse
~ Private dentalcare
~ Annual bonus (depending on company performance)
~ Monthly wellbeing vouchers
~ Hybrid working


Smart Solutions Recruitment are acting as an employment business

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